Yellow AI
Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
Sameday AI
An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
About Yellow AI
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
| Website: | https://yellow.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
| CEO: | Raghu Ravinutala |
| Address: | San Mateo, California, USA |
| Phone: | 91 77606 86246 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Sameday AI
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI IVR, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular AI Answering Service, AI Receptionist, and AI Telemarketing systems, along with Field Service Software, ensuring your business stays connected. This also includes handling customer interactions via AI phone calls efficiently.
| Website: | https://www.gosameday.com/ |
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| Founded in: | 2021 |
| Founder: | Aaron Cooper, Max Forsey |
| CEO: | Aaron Cooper |
| Address: | Lehi, Utah, USA |
| Phone: | 1 (415) 723-6177 |
| Email: | [email protected] |
| Live Chat: | No |
Yellow AI is a better alternative to Sameday AI
We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to Sameday AI
Compare Yellow AI Product Suite vs Sameday AI
If you are looking to invest in either Yellow AI or Sameday AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Dynamic Automation Platform (DAP)
- No-code builder
- DynamicNLPTM
- Integrations
- Analytics
- Omnichannel
- Voice & calls
- Text & instant messaging
- Automated emails
- AI Agent
Yellow AI vs Sameday AI Pricing
Compare Yellow AI vs Sameday AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Launch | $349 | |
| Scale | $559 | |
| Enterprise | Contact Support | Contact Support |
Yellow AI vs Sameday AI Features Comparison
A side-by-side comparison of Yellow AI vs Sameday AI features
Yellow AI Features |
Sameday AI Features |
|---|---|
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
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Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
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Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Yellow AI vs Sameday AI Use Cases
Most apps in this space have similar use cases but you can compare Yellow AI vs Sameday AI use cases if you were looking for something unique.
Yellow AI Use Cases |
Sameday AI Use Cases |
|---|---|
Conversational Service CloudTransform customer support with automation and personalized interactions. |
Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
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Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
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Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
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Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
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Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Yellow AI vs Sameday AI Clients
See which companies trust Yellow AI & Sameday AI for all their generative AI needs.
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Yellow AI vs Sameday AI Reviews
See how Yellow AI vs Sameday AI stack up by what users think of them.
"Changing the way customers interact with brands!"
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
"Conversational Ai doing wonders on engagement and overall experience to our customers."
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
"Friend like experience, Give suggestion and help us choose better jut like friend."
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
Sameday AI not reviewed yet.
