Yellow AI
Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
Posh
Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
No agent sample available
About Yellow AI
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
| Website: | https://yellow.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
| CEO: | Raghu Ravinutala |
| Address: | San Mateo, California, USA |
| Phone: | 91 77606 86246 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Posh
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
| Website: | https://posh.com/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Tyra J. Brown |
| CEO: | Tyra J. Brown |
| Address: | Virginia Beach, Virginia, USA |
| Phone: | 833-400-7674 |
| Email: | [email protected] |
| Live Chat: | Yes |
Posh is a better alternative to Yellow AI
We've compared price, features, voice samples, and more, and Posh is a better alternative to Yellow AI
Compare Yellow AI Product Suite vs Posh
If you are looking to invest in either Yellow AI or Posh and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Dynamic Automation Platform (DAP)
- No-code builder
- DynamicNLPTM
- Integrations
- Analytics
- Omnichannel
- Voice & calls
- Text & instant messaging
- Automated emails
- AI Agent
Yellow AI vs Posh Pricing
Compare Yellow AI vs Posh subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Chic | $64.00 | |
| Vogue | $119.00 | |
| Elegant | $204.00 | |
| Luxurious | $394.00 | |
| Prestigious | $664.00 | |
| Lavish | $924.00 |
Yellow AI vs Posh Features Comparison
A side-by-side comparison of Yellow AI vs Posh features
Yellow AI Features |
Posh Features |
|---|---|
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
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Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Yellow AI vs Posh Use Cases
Most apps in this space have similar use cases but you can compare Yellow AI vs Posh use cases if you were looking for something unique.
Yellow AI Use Cases |
Posh Use Cases |
|---|---|
Conversational Service CloudTransform customer support with automation and personalized interactions. |
24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
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Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
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CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
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Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Yellow AI vs Posh Clients
See which companies trust Yellow AI & Posh for all their generative AI needs.
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Yellow AI vs Posh Reviews
See how Yellow AI vs Posh stack up by what users think of them.
"Changing the way customers interact with brands!"
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
"Conversational Ai doing wonders on engagement and overall experience to our customers."
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
"Friend like experience, Give suggestion and help us choose better jut like friend."
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
I had an exceptional experience with…
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I…
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for…
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
"Do not use this platform"
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh…
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
