Voiceplug AI
Voiceplug AI empower businesses to lead in Voice Commerce with custom Voice AI solutions, allowing customers to use natural voice as the preferred interface.
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About Voiceplug AI
VOICEplug.ai empowers businesses to lead in Voice Commerce by providing custom Voice AI solutions, enabling their customers to use natural voice as the preferred interface. Our offerings include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing features, allowing seamless automation and enhancing customer interactions.
| Website: | https://voiceplug.ai/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Shweta Ruparel, Jay Ruparel, Randy Chin, Dr. Mark Allen |
| CEO: | Jay Ruparel |
| Address: | Palo Alto , California, USA |
| Phone: | 1 (650) 918-6100 |
| Email: | [email protected] |
| Live Chat: | No |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
EVE Calls is a better alternative to Voiceplug AI
We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Voiceplug AI
Compare Voiceplug AI Product Suite vs EVE Calls
If you are looking to invest in either Voiceplug AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- VOICEplug Phone AI
- VOICEplug Drive-Thru AI
- VOICEplug Web & Mobile AI
- AI Agent
Voiceplug AI vs EVE Calls Pricing
Compare Voiceplug AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
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| Monthly Price | Yearly Price | |
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Voiceplug AI vs EVE Calls Features Comparison
A side-by-side comparison of Voiceplug AI vs EVE Calls features
Voiceplug AI Features |
EVE Calls Features |
|---|---|
Natural Language OrderingVoiceplug.ai enables customers to place orders using natural language conversations, creating a seamless and interactive ordering experience across phone, web, mobile, drive-thru, and kiosk systems |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
24/7 AvailabilityThe AI agent provides round-the-clock service, ensuring that customer calls and orders are managed at any time, reducing missed opportunities and improving customer satisfaction |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Multichannel IntegrationVoiceplug.ai integrates with various ordering systems including phones, web, mobile apps, call centers, and drive-thrus, offering a unified and flexible solution for different customer touchpoints |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Reduced Labor CostsBy automating the order-taking process, Voiceplug.ai significantly reduces the need for human staff, lowering operational costs and allowing employees to focus on higher-value tasks |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Error ReductionThe AI system captures order details accurately, minimizing communication errors that can occur with human order-taking, and improving overall order accuracy and customer satisfaction |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Upselling and Cross-SellingVoiceplug.ai is designed to upsell and cross-sell products during the order process, increasing average order value and driving additional revenue opportunities |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
ScalabilityThe platform can handle multiple orders simultaneously, making it easy for businesses to scale their operations to meet increased demand without additional staffing |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Accessibility FeaturesVoiceplug.ai enhances accessibility by supporting voice commands and interactions, making it easier for customers, including those with disabilities, to place orders and interact with the business |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Silent Ordering OptionFor environments where customers need to place orders discreetly, Voiceplug.ai offers a silent ordering feature that allows for text-based inputs while maintaining the convenience of voice ordering |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
Enhanced Customer ExperienceThe AI provides a personalized and efficient ordering experience, leading to higher customer satisfaction and repeat business. It also helps bridge language barriers, ensuring inclusivity and accessibility for a diverse customer base |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Voiceplug AI vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare Voiceplug AI vs EVE Calls use cases if you were looking for something unique.
Voiceplug AI Use Cases |
EVE Calls Use Cases |
|---|---|
Phone OrderingHandling high volumes of phone orders efficiently. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Drive-Thru OrderingEnhancing the drive-thru experience by reducing wait times and improving order accuracy. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Web and Mobile OrderingProviding a seamless ordering experience on restaurant websites and mobile apps. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Reducing Labor CostsAddressing labor shortages and reducing staffing costs. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Upselling and Cross-SellingIncreasing average order value through strategic product recommendations. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Handling Multiple Orders SimultaneouslyManaging peak times and high order volumes. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Enhanced Customer ExperienceImproving customer satisfaction with personalized interactions and faster service. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
Silent OrderingAllowing customers to place orders discreetly in quiet environments. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
AccessibilityMaking ordering accessible to all customers, including those with disabilities. |
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
Reducing Communication ErrorsEnsuring order accuracy by minimizing human errors during order taking. |
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
Voiceplug AI vs EVE Calls Reviews
See how Voiceplug AI vs EVE Calls stack up by what users think of them.
Voiceplug AI not reviewed yet.
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
