Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Sameday AI
An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Sameday AI
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI IVR, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular AI Answering Service, AI Receptionist, and AI Telemarketing systems, along with Field Service Software, ensuring your business stays connected. This also includes handling customer interactions via AI phone calls efficiently.
| Website: | https://www.gosameday.com/ |
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| Founded in: | 2021 |
| Founder: | Aaron Cooper, Max Forsey |
| CEO: | Aaron Cooper |
| Address: | Lehi, Utah, USA |
| Phone: | 1 (415) 723-6177 |
| Email: | [email protected] |
| Live Chat: | No |
Smith AI is a better alternative to Sameday AI
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Sameday AI
Compare Smith AI Product Suite vs Sameday AI
If you are looking to invest in either Smith AI or Sameday AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs Sameday AI Pricing
Compare Smith AI vs Sameday AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Launch | $349 | |
| Scale | $559 | |
| Enterprise | Contact Support | Contact Support |
Smith AI vs Sameday AI Features Comparison
A side-by-side comparison of Smith AI vs Sameday AI features
Smith AI Features |
Sameday AI Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Sameday AI Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Sameday AI use cases if you were looking for something unique.
Smith AI Use Cases |
Sameday AI Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
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Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
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Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Smith AI vs Sameday AI Clients
See which companies trust Smith AI & Sameday AI for all their generative AI needs.
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Smith AI vs Sameday AI Reviews
See how Smith AI vs Sameday AI stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Sameday AI not reviewed yet.
