Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Hyperbound is a simulated AI sales roleplay platform that converts ICP descriptions into interactive AI buyers in under 2 minutes, accelerating sales team onboarding by 50%.
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
Website: | https://smith.ai/ |
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Founded in: | 2015 |
Founder: | Aaron Lee, Justin Maxwell |
CEO: | Aaron Lee |
Address: | Palo Alto, California, USA |
Phone: | (650) 727-6484 |
Email: | [email protected] |
Live Chat: | Yes |
Hyperbound is a simulated AI sales roleplay platform that transforms ICP descriptions into interactive AI buyers in under 2 minutes. It accelerates sales team onboarding by 50% and enhances conversions on cold, warm, and discovery calls. With Hyperbound, sales teams can also engage in realistic AI IVR, AI phone call, and AI Answering Service simulations, preparing them for diverse sales scenarios. Additionally, it enhances skills for handling AI Receptionist interactions and improves performance in AI Telemarketing, ensuring comprehensive sales readiness for any situation.
Website: | https://www.hyperbound.ai/ |
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Founded in: | 2023 |
Founder: | Atul Raghunathan, Sriharsha Guduguntla |
CEO: | Sriharsha Guduguntla |
Address: | San Francisco, California, USA |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Hyperbound is a better alternative to Smith AI
If you are looking to invest in either Smith AI or Hyperbound and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Smith AI vs Hyperbound subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Web Chat: À la carte | $10 | |
Web Chat: Starter | $140 | |
Web Chat: Basic | $300 | |
Web Chat: Pro | $600 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Smith AI vs Hyperbound features
Smith AI Features |
Hyperbound Features |
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Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Realistic Buyer PersonasHyperbound creates interactive AI buyers from Ideal Customer Profile (ICP) descriptions in under 2 minutes, allowing sales reps to practice with life-like scenarios that reflect real-world conversations. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Comprehensive Role-Playing ScenariosThe platform supports role-playing for various call types, including cold calls, warm calls, and discovery calls, helping sales reps prepare for different stages of the sales process. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Dynamic Feedback and CoachingHyperbound provides real-time feedback and detailed coaching insights, identifying skill gaps and offering personalized guidance to improve sales techniques and performance. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
CustomizationUsers can customize AI buyers to match specific buyer personas, ensuring that the training is relevant and tailored to the company's target market and sales strategies. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Analytics and ReportingThe platform offers robust analytics and reporting tools, allowing managers to track performance, measure improvement, and make data-driven decisions to enhance training effectiveness. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Scenario BuilderHyperbound includes a no-code scenario builder that enables sales managers to create and modify role-playing scenarios easily, adapting training to current sales challenges and objectives. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
ScalabilityThe platform is designed to scale with business needs, accommodating growing sales teams and increasing training demands without compromising on the quality of simulations. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Onboarding AccelerationBy using Hyperbound, businesses can reduce the onboarding time for new sales reps by 50%, enabling them to become proficient more quickly and start contributing to sales targets sooner. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Most apps in this space have similar use cases but you can compare Smith AI vs Hyperbound use cases if you were looking for something unique.
Smith AI Use Cases |
Hyperbound Use Cases |
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Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Sales Training and UpskillingEnhancing the skills of existing sales teams through continuous training. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Onboarding New Sales RepsReducing the onboarding time for new sales team members. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Cold Calling PracticeImproving the effectiveness of cold calls by refining sales pitches. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Discovery Call TrainingTraining sales reps to conduct effective discovery calls. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Handling ObjectionsEquipping sales reps with strategies to handle common objections. |
Sales Coaching and FeedbackProviding continuous coaching and feedback to sales reps. |
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Performance AnalyticsTracking and analyzing the performance of sales teams. |
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Custom Scenario CreationDeveloping tailored training scenarios to address specific sales challenges. |
See which companies trust Smith AI & Hyperbound for all their generative AI needs.
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See how Smith AI vs Hyperbound stack up by what users think of them.
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
They are responsive and they allow you to provide them with your own script.
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
My favorite thing about Hyperbound is how easy it is to use, both for the admin and for the user. The bot creation tool is spectacular, I love being able to fill in specific details about the prospect to make the conversations as realistic as possible.
Hyperbound is as realistic as it gets when considering cold calling practice.
It's a unique role play tool, with diffrent personas , titles, products and level of rudeness :-)