Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
Smith AI is a better alternative to EVE Calls
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to EVE Calls
Compare Smith AI Product Suite vs EVE Calls
If you are looking to invest in either Smith AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs EVE Calls Pricing
Compare Smith AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Contact Support |
Smith AI vs EVE Calls Features Comparison
A side-by-side comparison of Smith AI vs EVE Calls features
Smith AI Features |
EVE Calls Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs EVE Calls use cases if you were looking for something unique.
Smith AI Use Cases |
EVE Calls Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
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Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
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Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
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Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
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Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
Smith AI vs EVE Calls Clients
See which companies trust Smith AI & EVE Calls for all their generative AI needs.
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Smith AI vs EVE Calls Reviews
See how Smith AI vs EVE Calls stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
