Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Dialzara
DialZara automates inbound phone calls with lifelike AI, answering calls 24/7, delivering instant summaries, and integrating with over 6000 applications through Zapier for powerful post-call workflows.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Dialzara
Dialzara’s AI phone answering service for businesses ensures that no call goes unanswered, with an AI receptionist that truly understands the business. Research shows that 60% of customers prefer to call local businesses after finding them online, yet 62% of these calls go unanswered, and only 20% of callers leave a voicemail, resulting in numerous lost opportunities for businesses.
Dialzara’s AI phone call technology enables businesses to scale their phone intake processes cost-effectively, handling varying call volumes without the need for proportional increases in staff or resources. This technology ensures operational efficiency and cost savings while providing a superior client experience. The AI receptionist offers consistent, swift, and error-free interactions, personalizing responses based on client input to enhance trust and satisfaction levels.
Powered by advanced AI models, Dialzara continuously learns and adapts to new terminologies, client feedback, and interaction patterns, improving its service over time. The voice AI solutions are customizable to meet the unique needs and language of various industries, ensuring relevance and efficacy in client interactions. Dialzara is also committed to data security, prioritizing compliance with data protection laws and maintaining the highest standards of client confidentiality.
Seamless call handling is crucial as the first point of contact between a business and potential clients. Traditional manual intake processes are redefined by Dialzara’s voice AI, offering an automated, efficient, and personalized approach through advanced AI IVR (Interactive Voice Response) and natural language processing (NLP). The AI Answering Service warmly greets potential clients, guides them through an initial inquiry process, and captures essential information seamlessly, ensuring comprehensive client details before the first consultation. The AI agent consistently follows instructions 100% of the time, providing efficient data handling. The information collected during client intake is directly fed into management systems, minimizing manual data entry errors and providing immediate access to well-organized and accurate client data, facilitating better management.
Additionally, Dialzara’s AI Telemarketing capabilities allow businesses to manage outreach and engagement more efficiently, further enhancing operational effectiveness and client acquisition.
| Website: | https://dialzara.com/ |
|---|---|
| Founder: | Adam Stewart |
| CEO: | Adam Stewart |
| Address: | San Francisco, California, USA |
| Live Chat: | Yes |
Smith AI is a better alternative to Dialzara
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Dialzara
Compare Smith AI Product Suite vs Dialzara
If you are looking to invest in either Smith AI or Dialzara and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs Dialzara Pricing
Compare Smith AI vs Dialzara subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Business Lite | $29 | |
| Business Pro | $99 | |
| Business Plus | $199 |
Smith AI vs Dialzara Features Comparison
A side-by-side comparison of Smith AI vs Dialzara features
Smith AI Features |
Dialzara Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 Call AnsweringDialzara ensures that every call is answered around the clock, providing constant availability to capture all potential leads and customer inquiries without the need for human intervention |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Lifelike AI VoicesThe AI uses advanced natural language processing (NLP) and speech recognition to understand and respond to callers with 99.8% accuracy, delivering a human-like interaction experience |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Instant NotificationsReceive detailed email summaries, text notifications, and searchable call transcripts immediately after every call, keeping you informed and allowing for quick follow-up actions |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Powerful IntegrationsConnect Dialzara with over 6000+ applications through Zapier, enabling seamless integration with your existing business systems and workflows, from CRMs to scheduling tools |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Automated Message TakingThe AI agent captures and relays customer messages, ensuring no information is lost and that all details are accurately recorded for follow-up |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Call Screening and RoutingDialzara can intelligently screen calls and route them to the appropriate department or staff member, optimizing the flow of information and ensuring callers reach the right person quickly |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Appointment BookingThe AI can handle appointment scheduling, modifications, and cancellations, streamlining the booking process and freeing up human resources for other tasks |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Scalability and EfficiencyDesigned to handle varying call volumes, Dialzara scales efficiently with your business needs, ensuring operational efficiency and cost savings as you grow |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Dialzara Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Dialzara use cases if you were looking for something unique.
Smith AI Use Cases |
Dialzara Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
24/7 Customer SupportProviding constant availability to handle customer inquiries, resolve issues, and capture leads. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Appointment SchedulingManaging bookings, cancellations, and rescheduling without human intervention. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Lead QualificationPre-qualifying leads before they are passed to the sales team. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Order Processing and Status UpdatesHandling customer orders and providing real-time updates on order status. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Message Taking and TranscriptionCapturing detailed messages from callers and providing instant summaries. |
Seamless Call RoutingDirecting calls to the appropriate department or individual. |
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Customer Feedback CollectionGathering customer feedback and conducting surveys post-call. |
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Integration with Business ApplicationsEnhancing workflow by connecting with various business applications. |
Smith AI vs Dialzara Clients
See which companies trust Smith AI & Dialzara for all their generative AI needs.
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Smith AI vs Dialzara Reviews
See how Smith AI vs Dialzara stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Dialzara not reviewed yet.
