Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Arini.AI
Arini is an AI receptionist that efficiently answers phone calls and schedules appointments, alleviating the workload of receptionists and ensuring all calls are professionally managed.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Arini.AI
Arini is an AI Receptionist that handles phone calls and schedules appointments. Many dental appointments are booked over the phone by busy receptionists who often put patients on hold and miss a third of incoming calls.
The AI Receptionist for Dentists
Arini is an AI Receptionist specifically designed for dentists, capable of answering every call, scheduling appointments, and driving revenue.
How Arini Works:
Arini enhances production and reduces costs in three simple steps. First, it integrates with your practice management software through a one-click process. Next, calls from any phone system are forwarded to your Arini number. Finally, the AI phone call system is customized to handle calls just the way you like it.
Arini for Dentists:
Arini offers a new way for dentists to handle phone calls by customizing and monitoring calls. It delivers human-like conversations, ensuring a 5-star patient experience right out of the box. Additionally, it supports SMS to keep the conversation going after the phone call and is multilingual, allowing patients to connect in their preferred language. Arini seamlessly integrates with various practice management software and phone providers, effortlessly filling your calendar. Whether it’s an AI Answering Service or an AI IVR, Arini ensures that your patients are taken care of without missing a beat. It can also handle AI Telemarketing, helping drive revenue for your practice.
Security & Compliance:
Arini is 100% HIPAA compliant, ensuring that you own your data and that security practices are top-notch. It follows best-in-class security protocols and maintains HIPAA BAAs with all partners. The system is continuously monitored using SecureFrame, adhering to the principles of least privilege and role-based permissions for data access. For more details, you can check out the Trust Center.
| Website: | https://www.arini.ai/ |
|---|---|
| Founded in: | 2024 |
| Founder: | Rami Rustom, Abdulrahman Jamjoom |
| CEO: | Rami Rustom |
| Address: | San Francisco, California, USA |
| Phone: | 1 424 326 - 3366 |
| Email: | [email protected] |
| Live Chat: | No |
Smith AI is a better alternative to Arini.AI
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Arini.AI
Compare Smith AI Product Suite vs Arini.AI
If you are looking to invest in either Smith AI or Arini.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs Arini.AI Pricing
Compare Smith AI vs Arini.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Contact Support |
Smith AI vs Arini.AI Features Comparison
A side-by-side comparison of Smith AI vs Arini.AI features
Smith AI Features |
Arini.AI Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 AvailabilityArini.ai provides round-the-clock answering services, ensuring that no call is missed and offering continuous support for dental practices. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Human-Like ConversationsThe AI is designed to have natural, human-like conversations, providing a high-quality patient experience and maintaining professionalism in every interaction. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Advanced Scheduling CapabilitiesArini.ai handles all aspects of scheduling, rescheduling, and cancellations, ensuring that appointments are managed efficiently and accurately. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Multilingual SupportThe AI can communicate with patients in their preferred language, enhancing accessibility and improving patient satisfaction. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Integration with Practice Management SoftwareArini.ai seamlessly integrates with existing practice management systems, allowing for easy implementation and ensuring that all data is synchronized. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Cost-EffectiveIt is five times cheaper than traditional call centers, providing significant cost savings while maintaining high service standards. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Customizable Call HandlingUsers can teach the AI about their practice protocols, allowing for tailored interactions that align with the specific needs of the dental office. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
SMS CapabilitiesThe AI can continue conversations via SMS after the initial phone call, providing additional communication channels for patient engagement. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
HIPAA CompliantArini.ai follows strict security practices and is fully HIPAA compliant, ensuring that all patient data is handled securely. |
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Arini.AI Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Arini.AI use cases if you were looking for something unique.
Smith AI Use Cases |
Arini.AI Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
24/7 Call AnsweringArini.ai ensures that all incoming calls are answered promptly, regardless of the time of day. This continuous availability helps dental practices provide superior customer service and never miss a potential patient inquiry. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Appointment Scheduling and ManagementArini.ai handles scheduling, rescheduling, and cancellations of appointments, reducing the administrative burden on office staff and ensuring that appointment slots are efficiently utilized. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Patient Intake and Information GatheringThe AI receptionist can collect detailed patient information during the initial call, streamlining the intake process and ensuring that all necessary information is gathered accurately. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Multilingual CommunicationArini.ai can communicate with patients in their preferred language, which is particularly useful in areas with diverse populations. This feature enhances patient comfort and satisfaction by providing service in their native language. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Cost Reduction for Call ManagementBy automating the call answering and scheduling processes, Arini.ai significantly reduces the need for additional administrative staff, leading to substantial cost savings for dental practices. |
Enhanced Patient EngagementWith its ability to continue conversations via SMS, Arini.ai keeps patients engaged and informed, providing reminders and follow-up information as needed. |
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Integration with Existing SystemsArini.ai seamlessly integrates with the practice's existing management software, ensuring that all patient data is synchronized and up-to-date without requiring manual entry. |
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Handling High Call VolumesDuring busy periods, Arini.ai can manage high call volumes effectively, ensuring that all patient inquiries are addressed promptly and no calls are missed. |
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HIPAA-Compliant Data HandlingArini.ai ensures that all patient information is handled in compliance with HIPAA regulations, providing peace of mind regarding data security and privacy. |
Smith AI vs Arini.AI Clients
See which companies trust Smith AI & Arini.AI for all their generative AI needs.
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Smith AI vs Arini.AI Reviews
See how Smith AI vs Arini.AI stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Arini.AI not reviewed yet.
