Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Answering.ai
Answering AI helps you impress your customers with a dedicated, always-available phone agent that handles calls 24/7, ensuring no call goes unanswered.
No agent sample available
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Answering.ai
Answering AI’s new enhanced model features a lifelike tone and prosody, designed to sound like a real AI Receptionist. It can send links via text (US only) or WhatsApp, ensuring quick and efficient interactions. The technology automatically detects the caller’s language and switches immediately.
One of the major benefits of having an AI phone call agent answering the phone for your business is that it is always available. The AI Receptionist never sleeps and can handle multiple calls simultaneously, making it affordable for all businesses by saving costs while keeping the business phone always available. It delights customers by providing instant responses, ensuring an exceptional experience for every caller.
Answering AI empowers small businesses and entrepreneurs with advanced conversational AI technology, similar to that used by large enterprises. Trained with thousands of real customer service calls, the AI can predict the best information to send to callers in real-time. The natural language processing algorithm understands and speaks like a real human during phone conversations. Additionally, the AI is easily customizable, allowing businesses to provide links to frequently asked questions, schedule appointments, take messages, and more, with the AI sending the information at the right time. It can also be integrated into AI IVR systems for even greater functionality, and is a powerful tool for AI Telemarketing, offering the ability to handle outreach and follow-up calls effectively.
| Website: | https://answering.ai/ |
|---|---|
| Live Chat: | Yes |
Smith AI is a better alternative to Answering.ai
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Answering.ai
Compare Smith AI Product Suite vs Answering.ai
If you are looking to invest in either Smith AI or Answering.ai and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- Ai Agent
Smith AI vs Answering.ai Pricing
Compare Smith AI vs Answering.ai subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| $199 |
Smith AI vs Answering.ai Features Comparison
A side-by-side comparison of Smith AI vs Answering.ai features
Smith AI Features |
Answering.ai Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Advanced AI technologyPowered by thousands of real customer service interactions, our AI can instantly predict and deliver the most relevant information to your caller. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Lifelike interactionsOur natural language processing algorithm is designed to understand and converse like a real human during phone interactions. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Easily customizableProvide links to frequently asked questions, schedule appointments, take messages, and more. Our AI will send it at the perfect moment. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
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Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
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AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
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Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
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Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
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Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Answering.ai Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Answering.ai use cases if you were looking for something unique.
Smith AI Use Cases |
Answering.ai Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Customer Service EnhancementAnswering.ai helps businesses provide instant, 24/7 customer support by answering common questions, taking messages, and directing calls. This ensures no call goes unanswered, improving customer satisfaction and engagement |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Lead Capture and QualificationThe AI assistant captures caller information and qualifies leads automatically, helping businesses prioritize follow-ups and convert more leads into sales |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Appointment SchedulingAnswering.ai can schedule appointments, send reminders, and manage booking requests efficiently. This feature is particularly useful for businesses like clinics, salons, and service providers that rely on appointment-based interactions |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Multi-Language SupportWith multi-language capabilities, Answering.ai can cater to a diverse customer base, handling calls in various languages and ensuring effective communication regardless of the caller's language preference |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Operational EfficiencyBy automating routine call handling tasks, Answering.ai allows businesses to free up human resources for more complex tasks, thereby improving overall operational efficiency |
Integration with Existing SystemsAnswering.ai integrates seamlessly with CRM systems and other business tools, enabling smooth data flow and enhancing workflow automation |
Smith AI vs Answering.ai Clients
See which companies trust Smith AI & Answering.ai for all their generative AI needs.
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Smith AI vs Answering.ai Reviews
See how Smith AI vs Answering.ai stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Answering.ai not reviewed yet.
