Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
AimeReception
AimeReception is a Multimodal AI-powered virtual receptionist that automates various reception tasks using advanced computer vision, natural language processing, speech processing, and data mining technologies.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About AimeReception
AimeReception is a virtual receptionist software based on Multimodal AI, enabling the creation of virtual characters (avatars) that can see, listen, understand, and talk with users. This advanced technology builds AI Receptionist to automate various tasks at reception desks, such as welcoming visitors, providing meeting room guidance, and floor information. It also remembers customer faces and automatically directs them to the correct meeting rooms, acting as a virtual office staff to streamline daily reception tasks.
AimeReception offers a range of features, including welcoming visitors, introducing company information, connecting to administrators when needed, allowing customers to book appointments directly, checking time attendance through facial recognition, performing customer data statistics, recording reception areas, integrating third-party services, and continuously updating its knowledge to enhance intelligence. Additionally, AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing ensure seamless communication and interaction, further enhancing the efficiency of reception and office operations.
| Website: | https://www.aimesoft.com/aimereception.html |
|---|---|
| Founded in: | 2013 |
| Founder: | Dr. Duc Nguyen |
| CEO: | Dr. Duc Nguyen |
| Address: | San Jose, California, USA |
| Phone: | (415) 818 0338 |
| Email: | [email protected] |
| Live Chat: | No |
Smith AI is a better alternative to AimeReception
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to AimeReception
Compare Smith AI Product Suite vs AimeReception
If you are looking to invest in either Smith AI or AimeReception and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AimeTalk
- AimeReception
- AimeHotel
- AimeMasking
- Aime AIShop
- AimeGPT
Smith AI vs AimeReception Pricing
Compare Smith AI vs AimeReception subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Contact Support |
Smith AI vs AimeReception Features Comparison
A side-by-side comparison of Smith AI vs AimeReception features
Smith AI Features |
AimeReception Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 AvailabilityAimeReception operates around the clock, ensuring continuous service without the need for human intervention. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Human-Like InteractionsThe AI can see, listen, understand, and speak with users through photorealistic avatars, providing natural and engaging interactions. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Comprehensive Task AutomationAimeReception automates various reception tasks such as welcoming visitors, guiding them to meeting rooms, and providing floor information. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Facial RecognitionIt includes facial recognition technology to identify and remember visitors, enhancing security and personalization. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Voice User InterfaceEquipped with speech recognition and synthesis capabilities, it allows for smooth verbal communication with visitors. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Meeting Room IntegrationThe system integrates with meeting room reservation and calendar software to manage bookings and guide visitors accordingly. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Multilingual SupportAimeReception supports multiple languages, making it accessible to a diverse range of users. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Customizable WorkflowsThe reception workflows can be tailored to meet the specific needs of different businesses, ensuring flexibility and adaptability. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
Automatic Door ControlThe AI can manage automatic door systems, providing seamless access control. |
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
Data Analytics and ReportingIt offers features for customer data statistics and analytics, helping businesses track and improve their reception operations. |
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs AimeReception Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs AimeReception use cases if you were looking for something unique.
Smith AI Use Cases |
AimeReception Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Customer ServiceAime Reception can handle routine customer service inquiries, such as FAQs, order status checks, and general information requests, freeing up human agents to focus on more complex tasks. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Appointment SchedulingBusinesses in healthcare, beauty, and professional services can use Aime Reception to automate appointment bookings, reminders, and cancellations, reducing administrative workload and improving client satisfaction. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Technical SupportFor tech companies, Aime Reception can provide first-level technical support, guiding users through troubleshooting steps and resolving common issues. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Sales and Lead QualificationThe AI receptionist can engage potential customers, answer initial questions, and qualify leads before passing them on to the sales team, streamlining the lead generation process. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Event Registration and ManagementOrganizations hosting events can use Aime Reception to manage event registrations, provide information to attendees, and handle post-event follow-ups. |
Multilingual Customer SupportBusinesses operating in multilingual markets can leverage Aime Reception to provide customer support in multiple languages, enhancing accessibility and customer satisfaction. |
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Healthcare Patient InteractionIn the healthcare sector, Aime Reception can manage patient inquiries, schedule appointments, and provide information on medical services, improving patient engagement and operational efficiency. |
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E-commerce Customer InteractionE-commerce businesses can use Aime Reception to assist customers with product inquiries, order tracking, and return processes, enhancing the overall shopping experience. |
Smith AI vs AimeReception Clients
See which companies trust Smith AI & AimeReception for all their generative AI needs.
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Smith AI vs AimeReception Reviews
See how Smith AI vs AimeReception stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
AimeReception not reviewed yet.
