An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI IVR, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular AI Answering Service, AI Receptionist, and AI Telemarketing systems, along with Field Service Software, ensuring your business stays connected. This also includes handling customer interactions via AI phone calls efficiently.
Website: | https://www.gosameday.com/ |
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Founded in: | 2021 |
Founder: | Aaron Cooper, Max Forsey |
CEO: | Aaron Cooper |
Address: | Lehi, Utah, USA |
Phone: | 1 (415) 723-6177 |
Email: | [email protected] |
Live Chat: | No |
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
Are patients tired of waiting on hold or leaving voicemails to communicate with their preferred healthcare provider? They can now say goodbye to traditional methods and welcome the future of patient interaction with the AI IVR and AI Answering Service systems.
The AI Receptionist utilizes cutting-edge conversational voice technology to engage with patients seamlessly. Through natural language processing, it collects essential patient details, including symptoms, personal information, medication requests, and appointment details through AI phone call interactions.
The benefits include an enhanced patient experience, as patients can interact with the AI Voice bot from the comfort of their homes, providing information in a conversational manner without the need for complex forms or calls. The system also reduces staff workload by automating the intake process, freeing up valuable time for staff members to focus on providing quality care. Additionally, it eliminates voicemails and hold times, ensuring prompt and efficient communication between patients and healthcare providers. With its efficiency, it also opens doors for AI Telemarketing in healthcare.
Website: | https://talkie.ai/ |
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Founded in: | 2018 |
Founder: | Paweł Lipiński, Ada Andruszkiewicz, Wojciech Przechodzeń |
CEO: | Pawel Lipinski |
Address: | Warsaw, Poland |
Phone: | 813-966-2449 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and Talkie.AI is a better alternative to Sameday AI
If you are looking to invest in either Sameday AI or Talkie.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Sameday AI vs Talkie.AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Launch | $349 | |
Scale | $559 | |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Sameday AI vs Talkie.AI features
Sameday AI Features |
Talkie.AI Features |
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24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
24/7 Call AutomationTalkie.ai provides around-the-clock automation for routine patient calls, including appointment scheduling, prescription refills, and answering frequently asked questions. This ensures patients receive assistance any time they call, reducing the need for direct human interaction and improving efficiency. |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Intelligent Front Door and Call SteeringThe AI-powered system uses natural language processing to understand patient inquiries and direct them to the appropriate department or service, enhancing the overall patient experience by reducing wait times and ensuring they reach the right resources quickly. |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
Personalized Patient InteractionsBy integrating with Electronic Health Record (EHR) systems, Talkie.ai can recall key patient details, providing personalized interactions. This includes greeting returning callers by name and recalling previous appointment details, making conversations more engaging and efficient. |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Multi-Language SupportThe AI voice assistant is fluent in multiple languages, allowing it to serve a diverse patient population effectively. This feature ensures that non-English speaking patients can access services without language barriers. |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
Automated Data CollectionThe voice assistant can collect essential patient details such as symptoms, personal information, and medication requests, reducing the need for patients to leave voicemails or wait on hold. This information is then provided to the staff in a structured format, streamlining the intake process. |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Enhanced Security and ComplianceTalkie.ai is HIPAA compliant and has passed the SOC 2 Type I audit, ensuring that patient data is handled with the highest level of security and privacy practices. |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Customizable SolutionsThe system is highly customizable to meet the unique needs of different healthcare providers. During the setup phase, processes are tailored to match the specific requirements and workflows of each clinic. |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
Patient Engagement and RetentionThe AI assistant can promote patient self-service by encouraging the use of online portals and sending automated reminders for appointments, reducing no-show rates and improving patient adherence to scheduled visits. |
Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
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Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Most apps in this space have similar use cases but you can compare Sameday AI vs Talkie.AI use cases if you were looking for something unique.
Sameday AI Use Cases |
Talkie.AI Use Cases |
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Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Appointment Scheduling and ManagementPatients often need to schedule, reschedule, or cancel appointments, which can lead to long hold times and increased workload for front desk staff. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Prescription Refill RequestsPatients need a convenient way to request prescription refills, often resulting in multiple phone calls and increased administrative work. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Answering Frequently Asked Questions (FAQ)Front desk staff spend significant time answering common questions about office hours, locations, services, and more. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
Patient Data Collection and IntakeCollecting patient information over the phone can be time-consuming and prone to errors. |
Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
Intelligent Call RoutingPatients often struggle with navigating complex IVR systems to reach the correct department or person. |
Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
Automated Appointment Reminders and Follow-UpsHigh no-show rates for appointments can disrupt clinic schedules and reduce efficiency. |
Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
Patient Engagement and ActivationEncouraging patients to schedule regular checkups and follow preventive care recommendations can be challenging. |
Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Multilingual Support for Diverse Patient PopulationsClinics serving diverse populations need to communicate effectively with patients who speak different languages. |
See how Sameday AI vs Talkie.AI stack up by what users think of them.
Sameday AI not reviewed yet.
They are primarily open to ideas and customer needs and maintain good relations with clients. The company provided us with comprehensive training in the use of the new tool, and frequent meetings prepared us to update the knowledge of the bot base on our own.
EVERYTHING! From the design, implementation, testing, and development of VoiceBOT with the Talkie.ai team, to the actual use of the platform, which is very intuitive.
The Talkie platform is easy to use. Editing voicebot scripts is intuitive and requires no coding skills. This allows our experts to make adjustments to voicebots without the need for technical support.