Posh
Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
No agent sample available
Talkie.AI
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
About Posh
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
| Website: | https://posh.com/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Tyra J. Brown |
| CEO: | Tyra J. Brown |
| Address: | Virginia Beach, Virginia, USA |
| Phone: | 833-400-7674 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Talkie.AI
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
Are patients tired of waiting on hold or leaving voicemails to communicate with their preferred healthcare provider? They can now say goodbye to traditional methods and welcome the future of patient interaction with the AI IVR and AI Answering Service systems.
The AI Receptionist utilizes cutting-edge conversational voice technology to engage with patients seamlessly. Through natural language processing, it collects essential patient details, including symptoms, personal information, medication requests, and appointment details through AI phone call interactions.
The benefits include an enhanced patient experience, as patients can interact with the AI Voice bot from the comfort of their homes, providing information in a conversational manner without the need for complex forms or calls. The system also reduces staff workload by automating the intake process, freeing up valuable time for staff members to focus on providing quality care. Additionally, it eliminates voicemails and hold times, ensuring prompt and efficient communication between patients and healthcare providers. With its efficiency, it also opens doors for AI Telemarketing in healthcare.
| Website: | https://talkie.ai/ |
|---|---|
| Founded in: | 2018 |
| Founder: | Paweł Lipiński, Ada Andruszkiewicz, Wojciech Przechodzeń |
| CEO: | Pawel Lipinski |
| Address: | Warsaw, Poland |
| Phone: | 813-966-2449 |
| Email: | [email protected] |
| Live Chat: | No |
Talkie.AI is a better alternative to Posh
We've compared price, features, voice samples, and more, and Talkie.AI is a better alternative to Posh
Compare Posh Product Suite vs Talkie.AI
If you are looking to invest in either Posh or Talkie.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Posh vs Talkie.AI Pricing
Compare Posh vs Talkie.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Chic | $64.00 | |
| Vogue | $119.00 | |
| Elegant | $204.00 | |
| Luxurious | $394.00 | |
| Prestigious | $664.00 | |
| Lavish | $924.00 |
| Monthly Price | Yearly Price | |
| Contact Support |
Posh vs Talkie.AI Features Comparison
A side-by-side comparison of Posh vs Talkie.AI features
Posh Features |
Talkie.AI Features |
|---|---|
24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
24/7 Call AutomationTalkie.ai provides around-the-clock automation for routine patient calls, including appointment scheduling, prescription refills, and answering frequently asked questions. This ensures patients receive assistance any time they call, reducing the need for direct human interaction and improving efficiency. |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Intelligent Front Door and Call SteeringThe AI-powered system uses natural language processing to understand patient inquiries and direct them to the appropriate department or service, enhancing the overall patient experience by reducing wait times and ensuring they reach the right resources quickly. |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Personalized Patient InteractionsBy integrating with Electronic Health Record (EHR) systems, Talkie.ai can recall key patient details, providing personalized interactions. This includes greeting returning callers by name and recalling previous appointment details, making conversations more engaging and efficient. |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
Multi-Language SupportThe AI voice assistant is fluent in multiple languages, allowing it to serve a diverse patient population effectively. This feature ensures that non-English speaking patients can access services without language barriers. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Automated Data CollectionThe voice assistant can collect essential patient details such as symptoms, personal information, and medication requests, reducing the need for patients to leave voicemails or wait on hold. This information is then provided to the staff in a structured format, streamlining the intake process. |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Enhanced Security and ComplianceTalkie.ai is HIPAA compliant and has passed the SOC 2 Type I audit, ensuring that patient data is handled with the highest level of security and privacy practices. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Customizable SolutionsThe system is highly customizable to meet the unique needs of different healthcare providers. During the setup phase, processes are tailored to match the specific requirements and workflows of each clinic. |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Patient Engagement and RetentionThe AI assistant can promote patient self-service by encouraging the use of online portals and sending automated reminders for appointments, reducing no-show rates and improving patient adherence to scheduled visits. |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Posh vs Talkie.AI Use Cases
Most apps in this space have similar use cases but you can compare Posh vs Talkie.AI use cases if you were looking for something unique.
Posh Use Cases |
Talkie.AI Use Cases |
|---|---|
24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
Appointment Scheduling and ManagementPatients often need to schedule, reschedule, or cancel appointments, which can lead to long hold times and increased workload for front desk staff. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Prescription Refill RequestsPatients need a convenient way to request prescription refills, often resulting in multiple phone calls and increased administrative work. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Answering Frequently Asked Questions (FAQ)Front desk staff spend significant time answering common questions about office hours, locations, services, and more. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Patient Data Collection and IntakeCollecting patient information over the phone can be time-consuming and prone to errors. |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Intelligent Call RoutingPatients often struggle with navigating complex IVR systems to reach the correct department or person. |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
Automated Appointment Reminders and Follow-UpsHigh no-show rates for appointments can disrupt clinic schedules and reduce efficiency. |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Patient Engagement and ActivationEncouraging patients to schedule regular checkups and follow preventive care recommendations can be challenging. |
Multilingual Support for Diverse Patient PopulationsClinics serving diverse populations need to communicate effectively with patients who speak different languages. |
Posh vs Talkie.AI Reviews
See how Posh vs Talkie.AI stack up by what users think of them.
I had an exceptional experience with…
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I…
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for…
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
"Do not use this platform"
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh…
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
"Virtual Assistant of the Poznan City Hall"
They are primarily open to ideas and customer needs and maintain good relations with clients. The company provided us with comprehensive training in the use of the new tool, and frequent meetings prepared us to update the knowledge of the bot base on our own.
"New level of telephone customer service"
EVERYTHING! From the design, implementation, testing, and development of VoiceBOT with the Talkie.ai team, to the actual use of the platform, which is very intuitive.
"Increased our performance while reducing costs"
The Talkie platform is easy to use. Editing voicebot scripts is intuitive and requires no coding skills. This allows our experts to make adjustments to voicebots without the need for technical support.
