Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
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Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
Website: | https://posh.com/ |
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Founded in: | 2020 |
Founder: | Tyra J. Brown |
CEO: | Tyra J. Brown |
Address: | Virginia Beach, Virginia, USA |
Phone: | 833-400-7674 |
Email: | [email protected] |
Live Chat: | Yes |
SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.
SoundHound AI offers AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing solutions tailored to various industries,, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.
Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.
SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.
Website: | https://www.soundhound.com/ |
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Founded in: | 2005 |
Founder: | Keyvan Mohajer, Majid Emami, James Hom |
CEO: | Keyvan Mohajer |
Address: | Santa Clara, California, USA |
Phone: | 1(408) 441-3200 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Posh is a better alternative to Soundhound AI
If you are looking to invest in either Posh or Soundhound AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Posh vs Soundhound AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Chic | $64.00 | |
Vogue | $119.00 | |
Elegant | $204.00 | |
Luxurious | $394.00 | |
Prestigious | $664.00 | |
Lavish | $924.00 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Posh vs Soundhound AI features
Posh Features |
Soundhound AI Features |
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24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
Speech-to-Meaning® TechnologyThis proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Deep Meaning Understanding®SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Dynamic Interaction™The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
End-to-End Voice AI Tech StackSoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Edge and Cloud ConnectivityThe platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Custom Domains and CommandsBusinesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Multilingual SupportSoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Vehicle IntelligenceThis domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Most apps in this space have similar use cases but you can compare Posh vs Soundhound AI use cases if you were looking for something unique.
Posh Use Cases |
Soundhound AI Use Cases |
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24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
Automotive Voice AssistantsEnhancing in-car user experience with hands-free, voice-activated controls. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Smart Device IntegrationVoice-enabling smart home devices and IoT products. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Customer Service and Contact CentersAutomating customer service inquiries and support tasks. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Restaurant Ordering SystemsStreamlining the ordering process in fast-casual and quick-service restaurants. |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Hospitality ServicesEnhancing guest experiences in hotels and other hospitality settings. |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
Mobile AppsProviding hands-free access and enhancing app functionality. |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Retail and E-commerceFacilitating voice-activated shopping and customer assistance. |
See how Posh vs Soundhound AI stack up by what users think of them.
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
Soundhound AI not reviewed yet.