Posh
Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
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My AI Front Desk
My AI Front Desk is a virtual receptionist software that automates phone scheduling and Q&A, allowing customers to text, call, and ask complex questions.
About Posh
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
| Website: | https://posh.com/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Tyra J. Brown |
| CEO: | Tyra J. Brown |
| Address: | Virginia Beach, Virginia, USA |
| Phone: | 833-400-7674 |
| Email: | [email protected] |
| Live Chat: | Yes |
About My AI Front Desk
My AI Front Desk offers a 24/7 AI phone call receptionist, ensuring businesses never miss a call again. This AI-powered service allows businesses to pick up the phone, schedule appointments, and answer questions even after business hours, providing seamless customer support around the clock.
Designed as an AI receptionist that never sleeps, My AI Front Desk captures calls and appointments 24/7. Businesses can choose to forward all calls or just missed calls to this intelligent receptionist. Tailored to understand everything about the business and its services, the AI receptionist can easily answer complex questions from callers.
Additionally, the AI receptionist can send texts and schedule appointments during conversations. For instance, if a caller requests an appointment, the receptionist can text them a custom link, such as a Calendly link for general bookings, a Vagaro link for salon/spa bookings, or a Booksy link for wellness bookings.
Building and tweaking the AI receptionist is remarkably simple, taking just five minutes to create, purchase, and publish. Businesses can update the receptionist’s knowledge base or greeting phrase anytime, ensuring it remains current and effective.
Advanced analytics provide businesses with insights into call transcripts, text history, and voicemails directly from the admin dashboard. Phone numbers of callers can be exported for targeted promotions. The AI receptionist can handle unlimited calls, even in parallel, ensuring no opportunity is missed.
Creating the AI receptionist involves inputting details about the business, services, and booking portals. Once set up, businesses can forward their existing phone number to the new AI receptionist, viewing inbound leads, voicemails, and analytics through the admin dashboard. Modifications can be made anytime, allowing businesses to update information such as temporary sales or business hours promptly.
The AI Answering Service also functions as an AI IVR, routing calls to different departments or handling customer queries automatically. It can even be used for AI Telemarketing, helping businesses reach potential clients efficiently.
| Website: | https://www.myaifrontdesk.com/ |
|---|---|
| Founded in: | 2023 |
| Email: | [email protected] |
| Live Chat: | Yes |
Posh is a better alternative to My AI Front Desk
We've compared price, features, voice samples, and more, and Posh is a better alternative to My AI Front Desk
Compare Posh Product Suite vs My AI Front Desk
If you are looking to invest in either Posh or My AI Front Desk and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Posh vs My AI Front Desk Pricing
Compare Posh vs My AI Front Desk subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Chic | $64.00 | |
| Vogue | $119.00 | |
| Elegant | $204.00 | |
| Luxurious | $394.00 | |
| Prestigious | $664.00 | |
| Lavish | $924.00 |
| Monthly Price | Yearly Price | |
| Small Business Plan | $65 | |
| Advanced Integration Plan | Contact Support |
Posh vs My AI Front Desk Features Comparison
A side-by-side comparison of Posh vs My AI Front Desk features
Posh Features |
My AI Front Desk Features |
|---|---|
24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
24/7 AvailabilityThe AI receptionist operates around the clock, ensuring no call goes unanswered, handling business inquiries, bookings, and cancellations even after business hours |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Automated SchedulingIntegrates with popular scheduling tools like Vagaro and Calendly to automate appointment bookings, modifications, and cancellations seamlessly |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Text and Call HandlingCustomers can interact with the AI via text or call, asking complex questions and receiving immediate responses, mimicking a human receptionist's capabilities |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
Customizable WorkflowsOffers advanced workflows for texting, call transferring, and intake forms, allowing the AI to perform complex tasks based on predefined scenarios. This feature helps in managing various customer interactions efficiently |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Intelligent Call RoutingThe AI can intelligently transfer calls to the appropriate department based on the caller’s needs, such as billing, technical support, or sales inquiries, ensuring specialized assistance |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Bilingual SupportSupports multiple languages, allowing the receptionist to interact with a diverse customer base and providing an inclusive customer service experience |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Real-Time Notifications and AnalyticsProvides instant notifications for missed calls and voicemails, along with detailed analytics in the admin dashboard. This helps businesses keep track of customer interactions and improve service quality |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Easy Setup and ModificationBusinesses can set up their AI receptionist in less than five minutes and modify its greeting, knowledge base, and workflows anytime, ensuring the system remains up-to-date with business needs |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Posh vs My AI Front Desk Use Cases
Most apps in this space have similar use cases but you can compare Posh vs My AI Front Desk use cases if you were looking for something unique.
Posh Use Cases |
My AI Front Desk Use Cases |
|---|---|
24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
24/7 Customer SupportProviding continuous customer support to handle inquiries and service requests outside of regular business hours. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Appointment SchedulingAutomating the scheduling process for appointments, reducing the workload on human staff. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Lead Generation and QualificationCapturing and qualifying leads through initial interactions without requiring human intervention. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Handling Common InquiriesResponding to frequently asked questions and providing information about services, hours, and locations. |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Call Routing and TransfersDirecting calls to the appropriate departments or individuals within an organization based on the caller's needs. |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
Texting WorkflowsAutomating the sending of text messages for appointment confirmations, reminders, and information sharing. |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Multilingual SupportServing a diverse customer base by providing support in multiple languages. |
Real-Time Notifications and AnalyticsKeeping track of customer interactions and analyzing call data for insights and improvements. |
Posh vs My AI Front Desk Reviews
See how Posh vs My AI Front Desk stack up by what users think of them.
I had an exceptional experience with…
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I…
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for…
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
"Do not use this platform"
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh…
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
My AI Front Desk not reviewed yet.
