Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
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LEX Reception offers more than just 24/7 answering services for lawyers. It helps save time by handling calls, scheduling appointments, and processing payments around the clock.
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
Website: | https://posh.com/ |
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Founded in: | 2020 |
Founder: | Tyra J. Brown |
CEO: | Tyra J. Brown |
Address: | Virginia Beach, Virginia, USA |
Phone: | 833-400-7674 |
Email: | [email protected] |
Live Chat: | Yes |
LEX Reception goes beyond a standard 24/7 answering service for lawyers by saving time on call handling, scheduling appointments, and processing payments around the clock.
Website: | https://www.lexreception.com/ |
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Founded in: | 2011 |
Founder: | Jon Bahl |
CEO: | Jon Bahl |
Address: | Portland, Oregon, USA |
Phone: | 1-800-800-9995 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and LexReception is a better alternative to Posh
If you are looking to invest in either Posh or LexReception and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Posh vs LexReception subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Chic | $64.00 | |
Vogue | $119.00 | |
Elegant | $204.00 | |
Luxurious | $394.00 | |
Prestigious | $664.00 | |
Lavish | $924.00 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Posh vs LexReception features
Posh Features |
LexReception Features |
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24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
24/7 Client Reception and SupportLEX Reception ensures that law firms are accessible to clients around the clock, providing 24/7 live answering services. This is crucial for legal practices that need to be available for urgent client inquiries at any time, improving client satisfaction and retention. |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Legal Intake ServicesThe service includes comprehensive legal intake, where receptionists gather detailed information from new clients during their initial call. This helps law firms qualify leads effectively and ensure that they have all the necessary information to proceed with potential cases. |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Appointment SchedulingLEX Reception handles appointment scheduling directly into the firm’s calendar system. This ensures efficient management of client meetings and reduces the likelihood of missed or double-booked appointments. |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
Lead Capture and QualificationBy capturing and qualifying leads, LEX Reception helps law firms maximize their marketing ROI. Receptionists ask relevant questions to determine the viability of leads, ensuring that only qualified prospects are passed on to the legal team for follow-up. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Bilingual SupportOffering bilingual services, LEX Reception caters to both English and Spanish-speaking clients, which is particularly beneficial for firms serving diverse communities. This ensures that language barriers do not hinder client communication and service. |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Custom Call HandlingLaw firms can customize how their calls are handled, including scripting responses and prioritizing urgent calls. This ensures that every client interaction aligns with the firm’s standards and provides a consistent client experience. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Integration with Legal SoftwareLEX Reception integrates seamlessly with popular legal practice management software such as Clio, MyCase, and PracticePanther. This integration helps streamline workflow and ensures that all client interactions are logged and managed efficiently. |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Live Chat SupportIn addition to phone answering services, LEX Reception offers real-time chat support for web visitors. This enhances client engagement and provides an immediate response to potential clients who prefer online communication. |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Most apps in this space have similar use cases but you can compare Posh vs LexReception use cases if you were looking for something unique.
Posh Use Cases |
LexReception Use Cases |
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24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
24/7 Live AnsweringLEX Reception provides continuous availability with live receptionists answering calls around the clock. This ensures that clients can reach the firm at any time, enhancing client satisfaction and retention by being accessible whenever needed |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Customized Call HandlingThe service includes customizable call scripts tailored to match the firm's tone and approach. This ensures consistent and professional communication with clients, creating a positive first impression and reinforcing the firm's brand |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Legal Intake Specialists:LEX Reception offers comprehensive legal intake services, capturing detailed information from new clients during their initial call. This helps firms qualify leads effectively and gather necessary information to proceed with cases efficiently |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Appointment SchedulingReceptionists can schedule consultations and appointments directly into the firm's calendar system. This feature helps manage client meetings efficiently and ensures that appointments are well-organized and tracked |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Bilingual ServicesTo cater to a diverse clientele, LEX Reception offers bilingual receptionists who can handle calls in both English and Spanish, ensuring effective communication with non-English speaking clients |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
Lead Capture and QualificationThe service helps firms capture and qualify leads by asking relevant questions to determine the viability of potential clients. This ensures that only qualified leads are passed on to the legal team, optimizing the firm's marketing efforts |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Live Chat SupportIn addition to phone answering services, LEX Reception provides real-time chat support for web visitors. This enhances client engagement and offers immediate responses to potential clients who prefer online communication |
Document Sending and ManagementLEX Reception can handle sending and managing documents on behalf of the firm, streamlining administrative tasks and ensuring that important paperwork is handled promptly and accurately |
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Mobile App AccessThe service includes a mobile app that allows attorneys to stay connected with their firm on the go. The app provides access to messages, call logs, and client information, ensuring that lawyers can manage their practice efficiently from anywhere |
See how Posh vs LexReception stack up by what users think of them.
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
Krishna was incredibly helpful and patient, taking the time to guide me through the entire process step by step. His support made everything clear and manageable.
Brianna Q. has been giving us great service by checking in and being responsive to our requests. We are glad we have an assigned acct. rep. like Brianna to follow up and check in with, even when things are fine.
Enarosa was a great help during the set up of our account.