Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
Website: | https://play.ai/ |
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Founded in: | 2016 |
Founder: | Mahmoud Felfel, Hammad Ahmed |
CEO: | Hammad Syed |
Address: | 548 Market Street, San Francisco, California, USA |
Phone: | 1 636-693-7189 |
Email: | [email protected] |
Live Chat: | Yes |
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
Website: | https://yellow.ai/ |
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Founded in: | 2016 |
Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
CEO: | Raghu Ravinutala |
Address: | San Mateo, California, USA |
Phone: | 91 77606 86246 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Play AI is a better alternative to Yellow AI.
If you are looking to invest in either Play AI or Yellow AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Play AI vs Yellow AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free Plan | 0 | 0 |
Creator | $39 | $31 |
Unlimited | $99 | $29 |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Enterprise | Contact Support | Contact Support |
A side-by-side comparison of Play AI vs Yellow AI features
Play AI Features |
Yellow AI Features |
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Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Character VoicesIdeal for gaming, creative content, and advertising. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Most apps in this space have similar use cases but you can compare Play AI vs Yellow AI use cases if you were looking for something unique.
Play AI Use Cases |
Yellow AI Use Cases |
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AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
Conversational Service CloudTransform customer support with automation and personalized interactions. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
See which companies trust Play AI & Yellow AI for all their generative AI needs.
See how Play AI vs Yellow AI stack up by what users think of them.
amazing ai voice generator, and best customer support
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.