Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
My AI Front Desk is a virtual receptionist software that automates phone scheduling and Q&A, allowing customers to text, call, and ask complex questions.
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
Website: | https://play.ai/ |
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Founded in: | 2016 |
Founder: | Mahmoud Felfel, Hammad Ahmed |
CEO: | Hammad Syed |
Address: | 548 Market Street, San Francisco, California, USA |
Phone: | 1 636-693-7189 |
Email: | [email protected] |
Live Chat: | Yes |
My AI Front Desk offers a 24/7 AI phone call receptionist, ensuring businesses never miss a call again. This AI-powered service allows businesses to pick up the phone, schedule appointments, and answer questions even after business hours, providing seamless customer support around the clock.
Designed as an AI receptionist that never sleeps, My AI Front Desk captures calls and appointments 24/7. Businesses can choose to forward all calls or just missed calls to this intelligent receptionist. Tailored to understand everything about the business and its services, the AI receptionist can easily answer complex questions from callers.
Additionally, the AI receptionist can send texts and schedule appointments during conversations. For instance, if a caller requests an appointment, the receptionist can text them a custom link, such as a Calendly link for general bookings, a Vagaro link for salon/spa bookings, or a Booksy link for wellness bookings.
Building and tweaking the AI receptionist is remarkably simple, taking just five minutes to create, purchase, and publish. Businesses can update the receptionist’s knowledge base or greeting phrase anytime, ensuring it remains current and effective.
Advanced analytics provide businesses with insights into call transcripts, text history, and voicemails directly from the admin dashboard. Phone numbers of callers can be exported for targeted promotions. The AI receptionist can handle unlimited calls, even in parallel, ensuring no opportunity is missed.
Creating the AI receptionist involves inputting details about the business, services, and booking portals. Once set up, businesses can forward their existing phone number to the new AI receptionist, viewing inbound leads, voicemails, and analytics through the admin dashboard. Modifications can be made anytime, allowing businesses to update information such as temporary sales or business hours promptly.
The AI Answering Service also functions as an AI IVR, routing calls to different departments or handling customer queries automatically. It can even be used for AI Telemarketing, helping businesses reach potential clients efficiently.
Website: | https://www.myaifrontdesk.com/ |
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Founded in: | 2023 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Play AI is a better alternative to My AI Front Desk.
If you are looking to invest in either Play AI or My AI Front Desk and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Play AI vs My AI Front Desk subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free Plan | 0 | 0 |
Creator | $39 | $31 |
Unlimited | $99 | $29 |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
Small Business Plan | $65 | |
Advanced Integration Plan | Contact Support |
A side-by-side comparison of Play AI vs My AI Front Desk features
Play AI Features |
My AI Front Desk Features |
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Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
24/7 AvailabilityThe AI receptionist operates around the clock, ensuring no call goes unanswered, handling business inquiries, bookings, and cancellations even after business hours |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Automated SchedulingIntegrates with popular scheduling tools like Vagaro and Calendly to automate appointment bookings, modifications, and cancellations seamlessly |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Text and Call HandlingCustomers can interact with the AI via text or call, asking complex questions and receiving immediate responses, mimicking a human receptionist's capabilities |
Character VoicesIdeal for gaming, creative content, and advertising. |
Customizable WorkflowsOffers advanced workflows for texting, call transferring, and intake forms, allowing the AI to perform complex tasks based on predefined scenarios. This feature helps in managing various customer interactions efficiently |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Intelligent Call RoutingThe AI can intelligently transfer calls to the appropriate department based on the caller’s needs, such as billing, technical support, or sales inquiries, ensuring specialized assistance |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Bilingual SupportSupports multiple languages, allowing the receptionist to interact with a diverse customer base and providing an inclusive customer service experience |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Real-Time Notifications and AnalyticsProvides instant notifications for missed calls and voicemails, along with detailed analytics in the admin dashboard. This helps businesses keep track of customer interactions and improve service quality |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Easy Setup and ModificationBusinesses can set up their AI receptionist in less than five minutes and modify its greeting, knowledge base, and workflows anytime, ensuring the system remains up-to-date with business needs |
Most apps in this space have similar use cases but you can compare Play AI vs My AI Front Desk use cases if you were looking for something unique.
Play AI Use Cases |
My AI Front Desk Use Cases |
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AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
24/7 Customer SupportProviding continuous customer support to handle inquiries and service requests outside of regular business hours. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Appointment SchedulingAutomating the scheduling process for appointments, reducing the workload on human staff. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Lead Generation and QualificationCapturing and qualifying leads through initial interactions without requiring human intervention. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Handling Common InquiriesResponding to frequently asked questions and providing information about services, hours, and locations. |
Call Routing and TransfersDirecting calls to the appropriate departments or individuals within an organization based on the caller's needs. |
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Texting WorkflowsAutomating the sending of text messages for appointment confirmations, reminders, and information sharing. |
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Multilingual SupportServing a diverse customer base by providing support in multiple languages. |
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Real-Time Notifications and AnalyticsKeeping track of customer interactions and analyzing call data for insights and improvements. |
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See how Play AI vs My AI Front Desk stack up by what users think of them.
amazing ai voice generator, and best customer support
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
My AI Front Desk not reviewed yet.