Play AI
Winner
Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
Convoso
Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.
No agent sample available
About Play AI
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
| Website: | https://play.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Mahmoud Felfel, Hammad Ahmed |
| CEO: | Hammad Syed |
| Address: | 548 Market Street, San Francisco, California, USA |
| Phone: | 1 636-693-7189 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Convoso
Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI IVR technologies. Their solutions also leverage AI phone call systems to optimize communication and boost productivity. Furthermore, Convoso’s AI Answering Service ensures that no call is missed, while the AI Receptionist seamlessly manages customer inquiries. Their cutting-edge AI Telemarketing solutions continue to revolutionize lead engagement and business growth.
| Website: | https://www.convoso.com/ |
|---|---|
| Founded in: | 2006 |
| Founder: | Nima Hakimi, Bobby Hakimi, Ari Rashti |
| CEO: | Nima Hakimi |
| Address: | Los Angeles, California, USA |
| Phone: | 1 (866) 788-4908 |
| Email: | [email protected] |
| Live Chat: | Yes |
Play AI is a better alternative to Convoso
We've compared price, features, voice samples, and more, and Play AI is a better alternative to Convoso.
Compare Play AI Product Suite vs Convoso
If you are looking to invest in either Play AI or Convoso and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ultra realistic AI voices
- Premium AI Voices
- Voice Cloning
- Text to voice editor
- Pronunciations and Phonetic
- Audio Widgets
- AI Podcasts
- Team Access
- Female AI Voice Generator Online
- Male AI Voice Generator Online
- Auto Dialers
- CallCatalyst™
- ClearCallerID™
- Click-to-Comply™
- DX5 Engine
- StateTracker™
- Voso.ai
Play AI vs Convoso Pricing
Compare Play AI vs Convoso subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free Plan | 0 | 0 |
| Creator | $39 | $31 |
| Unlimited | $99 | $29 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Play AI vs Convoso Features Comparison
A side-by-side comparison of Play AI vs Convoso features
Play AI Features |
Convoso Features |
|---|---|
Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
Multiple Dialing ModesConvoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Skills-Based RoutingThis feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Caller ID Reputation ManagementConvoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality |
Character VoicesIdeal for gaming, creative content, and advertising. |
Dynamic ScriptingThe platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Omnichannel SupportConvoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Advanced Reporting and AnalyticsConvoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Answering Machine DetectionWith up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Compliance ToolsConvoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations |
Smart Voicemail DropThis feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement |
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Integration with Third-Party ApplicationsConvoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software |
Play AI vs Convoso Use Cases
Most apps in this space have similar use cases but you can compare Play AI vs Convoso use cases if you were looking for something unique.
Play AI Use Cases |
Convoso Use Cases |
|---|---|
AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
Sales and Lead GenerationConvoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Customer Service AutomationThe platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Appointment SchedulingConvoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Healthcare EngagementFor healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens. |
Compliance ManagementWith features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations. |
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Omnichannel MarketingBusinesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium. |
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Insurance and Financial ServicesConvoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors. |
Play AI vs Convoso Clients
See which companies trust Play AI & Convoso for all their generative AI needs.
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Play AI vs Convoso Reviews
See how Play AI vs Convoso stack up by what users think of them.
fantastic experience
amazing ai voice generator, and best customer support
Enhanced Voice Generation with Play.ht for your content
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
A Powerful Platform
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Good tool but often technical issues with no support
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Solid tools, needs improvements
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
Great tool with a lot of potential, though you need to do a lot of editing to make it sound good
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
"Convoso is very user-friendly, does have some bugs though."
I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.
Convoso
Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!
"Works seamlessly for my needs, have no complaints"
The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.
