Play AI
Winner
Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
AnswerFirst
AnswerFirst is the ideal partner for managing 24/7, after-hours, overflow, special projects, and any other situations requiring live answering combined with superior customer service.
No agent sample available
About Play AI
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
| Website: | https://play.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Mahmoud Felfel, Hammad Ahmed |
| CEO: | Hammad Syed |
| Address: | 548 Market Street, San Francisco, California, USA |
| Phone: | 1 636-693-7189 |
| Email: | [email protected] |
| Live Chat: | Yes |
About AnswerFirst
With over 20 years of experience, AnswerFirst’s talent and technology can cater to exclusive needs, delivering the precise results that companies require. This results in building lasting, productive, and profitable relationships with customers.
Maximize Business Opportunities with Live Answering Services
AnswerFirst’s live answering service and inbound call center solutions are designed to help businesses maximize opportunities and prepare for the unexpected. By answering calls, emails, web chats, social media inquiries, and SMS messages 24/7, AnswerFirst ensures businesses are always available to their customers.
Customized Services to Meet Business Needs
AnswerFirst offers a range of services including appointment scheduling, answering services, business process management, order taking, message taking, and voice mail services. These services can be customized to meet specific business communication and customer service needs.
| Website: | https://answerfirst.com/ |
|---|---|
| Founded in: | 1998 |
| Founder: | Matt Herron |
| CEO: | Matt Herron |
| Address: | Tampa, Florida, USA |
| Phone: | 866-544-5547 |
| Live Chat: | Yes |
Play AI is a better alternative to AnswerFirst
We've compared price, features, voice samples, and more, and Play AI is a better alternative to AnswerFirst.
Compare Play AI Product Suite vs AnswerFirst
If you are looking to invest in either Play AI or AnswerFirst and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ultra realistic AI voices
- Premium AI Voices
- Voice Cloning
- Text to voice editor
- Pronunciations and Phonetic
- Audio Widgets
- AI Podcasts
- Team Access
- Female AI Voice Generator Online
- Male AI Voice Generator Online
Play AI vs AnswerFirst Pricing
Compare Play AI vs AnswerFirst subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free Plan | 0 | 0 |
| Creator | $39 | $31 |
| Unlimited | $99 | $29 |
| Enterprise | Contact Support | Contact Support |
Play AI vs AnswerFirst Features Comparison
A side-by-side comparison of Play AI vs AnswerFirst features
Play AI Features |
AnswerFirst Features |
|---|---|
Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
24/7 Live AnsweringEnsuring that every call is answered, AnswerFirst provides round-the-clock service, which is crucial for maintaining continuous customer support and capturing all potential business opportunities. |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Customizable Call HandlingBusinesses can customize how calls are answered, including the scripting of responses and the routing of calls, to ensure that each call is handled according to specific business protocols. |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Bilingual ReceptionistsTo cater to a diverse clientele, AnswerFirst offers bilingual services, ensuring effective communication with both English and Spanish speaking customers. |
Character VoicesIdeal for gaming, creative content, and advertising. |
Live Call TransferringCalls can be screened and transferred directly to the appropriate party in real-time, allowing for immediate attention to urgent matters. |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Overflow Call HandlingDuring peak times or when in-house staff are unavailable, AnswerFirst can manage excess call volume, ensuring that no calls are missed. |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Message TakingDetailed messages are taken when specific individuals are unavailable, and these messages are promptly relayed via text or email, ensuring that all information is captured accurately. |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Appointment SchedulingReceptionists can schedule appointments directly into a company’s calendar, helping to streamline the booking process and manage schedules efficiently. |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Full Legal IntakeFor law firms, AnswerFirst performs comprehensive legal intake, collecting all necessary information from potential clients to prepare for initial consultations. |
Integrated Software SolutionsAnswerFirst integrates with popular CRM and legal software, enhancing workflow automation and ensuring seamless data management. |
Play AI vs AnswerFirst Use Cases
Most apps in this space have similar use cases but you can compare Play AI vs AnswerFirst use cases if you were looking for something unique.
Play AI Use Cases |
AnswerFirst Use Cases |
|---|---|
AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
24/7 Customer SupportBusinesses can rely on AnswerFirst to provide round-the-clock customer support, ensuring that all customer inquiries are handled promptly and professionally, regardless of the time of day. This is particularly valuable for companies that operate in multiple time zones or have customers with urgent needs. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Appointment SchedulingAnswerFirst can manage appointment bookings, cancellations, and rescheduling directly into a company’s calendar system. This service is ideal for healthcare providers, legal firms, and service-based businesses that need to maintain an organized and efficient schedule. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Lead Capture and QualificationAnswerFirst helps businesses capture and qualify leads through initial phone interactions. This ensures that potential customers receive timely follow-ups and that sales teams can focus on the most promising prospects, enhancing the overall sales process. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, AnswerFirst can manage excess call volume, ensuring that no calls are missed and that customers receive the attention they need. |
Bilingual SupportAnswerFirst offers bilingual receptionists to cater to a diverse customer base, providing services in both English and Spanish. This use case is particularly important for businesses serving multilingual communities. |
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Order ProcessingFor retail and e-commerce businesses, AnswerFirst can handle order processing over the phone, managing transactions and ensuring that customer orders are processed efficiently and accurately. |
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Message Taking and RelayWhen staff are unavailable, AnswerFirst takes detailed messages and relays them via text or email. This ensures that important information is captured and communicated to the appropriate parties without delay. |
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Virtual Receptionist ServicesAnswerFirst acts as a virtual receptionist, handling calls, managing inquiries, and providing a professional first point of contact for businesses. This is especially useful for small to medium-sized businesses that need to project a professional image without the overhead of a full-time receptionist. |
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Emergency Response HandlingFor businesses in industries where emergencies can occur, such as healthcare or utilities, AnswerFirst provides emergency response handling, ensuring that urgent calls are prioritized and managed efficiently. |
Play AI vs AnswerFirst Clients
See which companies trust Play AI & AnswerFirst for all their generative AI needs.
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Play AI vs AnswerFirst Reviews
See how Play AI vs AnswerFirst stack up by what users think of them.
fantastic experience
amazing ai voice generator, and best customer support
Enhanced Voice Generation with Play.ht for your content
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
A Powerful Platform
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Good tool but often technical issues with no support
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Solid tools, needs improvements
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
Great tool with a lot of potential, though you need to do a lot of editing to make it sound good
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
"Great company! Really helped me grow my business..."
Clients get to talk to a competent person who inturn immediatly shares the information with me in a HIPAA secure manner.
Top tier professionalism and accuracy!
What a huge difference in professionalism and accuracy with Answer First compared to the company we were using for years prior. Each operator provides excellent service each time.
Easy and Quick Onboarding
AnswerFirst is great to work with at all points of the onboarding process. Quick and simple and always available to answer questions. Highly Recommend!
