Perplexity AI is an AI research platform that provides in-depth analysis and insights on various topics.
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Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
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Perplexity AI is a research tool and conversational search engine powered by AI-chatbot technology, launched in 2022. It responds to queries using natural language predictive text, drawing data from web sources and incorporating citations directly into its responses. This approach not only provides users with immediate answers but also allows them to verify the information seamlessly.
The platform operates on a freemium model. The free version uses the Perplexity model, which combines OpenAI’s GPT-3.5 with a proprietary large language model (LLM) that includes advanced natural language processing (NLP) capabilities. For those needing more robust features, Perplexity Pro offers access to superior models such as GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity Model, designed for more complex inquiries.
Perplexity AI supports around 10 million monthly users, fulfilling a wide range of needs from simple fact checks to comprehensive research. The user interface is straightforward, ensuring that everyone from students to professionals can easily navigate and utilize the platform effectively.
Perplexity AI simplifies the process of obtaining reliable, well-rounded answers across various topics, thus enhancing users’ ability to quickly gather and use information for academic, professional, or personal purposes. This tool bridges the gap between complex data and practical usability, making it an indispensable resource for anyone seeking quick and accurate information.
Website: | https://www.perplexity.ai/ |
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Founded in: | 2022, August |
Founder: | Andy Konwinski, Denis Yarats, Johnny Ho, Aravind Srinivas |
CEO: | Aravind Srinivas |
Address: | San Francisco, California, USA |
Email: | [email protected] |
Live Chat: | Yes |
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
Website: | https://yellow.ai/ |
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Founded in: | 2016 |
Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
CEO: | Raghu Ravinutala |
Address: | San Mateo, California, USA |
Phone: | 91 77606 86246 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Perplexity AI is a better alternative to Yellow AI
If you are looking to invest in either Perplexity AI or Yellow AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Perplexity AI vs Yellow AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Usage Based Pricing |
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Enterprise | Contact Support | Contact Support |
A side-by-side comparison of Perplexity AI vs Yellow AI features
Perplexity AI Features |
Yellow AI Features |
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Answering QuestionsEffortlessly find answers, craft code, and summarize content from up-to-date sources—all in one place. |
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
Exploring Topics in DepthDiscover and learn with Perplexity's Copilot, a guided AI search tool designed to deepen your understanding of any topic. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Organizing Your LibraryEasily categorize your Threads into Collections by project or topic, inviting collaborators and managing privacy settings with a few clicks. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Interacting with Your DataQuery your files and search the web without leaving the platform, giving you a comprehensive view of your projects in one unified space. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
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Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
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Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Most apps in this space have similar use cases but you can compare Perplexity AI vs Yellow AI use cases if you were looking for something unique.
Perplexity AI Use Cases |
Yellow AI Use Cases |
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Search Smart—Keywords or File Upload, Your CallEither upload a file for comprehensive context or search with a few keywords; Perplexity adapts to your needs and provides precise answers. |
Conversational Service CloudTransform customer support with automation and personalized interactions. |
Personalize through Your AI ProfileTweak settings such as language, output format, and tone, making Perplexity more tailored to your preferences with every adjustment. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Customize Your Privacy and Collaborate with CollectionsYour Threads are private by default, but you can easily go public with a click on "Share." Collaborate using Threads and Collections, customizing them for teamwork or joint research. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
See which companies trust Perplexity AI & Yellow AI for all their generative AI needs.
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See how Perplexity AI vs Yellow AI stack up by what users think of them.
The simple question format makes prompt building incredibly simple, but it is the multi-layered responses where the power lies.
I was able to search for specific topics with sources. Instead of throwing random information, Perplexity shows where the information is taken, from its source, and I'm able to verify if the source is from a reliable website. While searching for writing content or searching about certain research topics finding sources is almost important and Perplexity does it better. It's easy to use on PC and Mobile and its UI is very user friendly. Perplexity can be used and relied up on everyday for extensive search and writing.
In this AI Tool i have noticed that this tool gives the urls that will give you the exact summary about the topic that you search for and provide you the source from which you can get more details about it not like the other ai tools which give you only response and not provide the source from where it got the data and summarize it.its solutions can be integrated easily on the platform.It is easy to use you just need to write your query and it will provide you the solution ,you can implement the solutions provided from it .I used this software frequently whenever i need accurate and fast solutions.Till now i have taken the help from their customer support and got the right guidance and support.
I do not like that is programmed to follow a certain ideology that is very left. Test with the topic eg open border policy. The systems prefers that the user agrees with it. That seems pure ideology to the left. You.com is far more neutral realizing where it comes from.
So how do the companies who have posted the imformation that this app collects, survive? I the sources sites don't get eyeballs and the resulting ad dollars, how do they keep providing the content so crucial to this app?
Perplexity does assemble the available information from search engines, but the search results are very poor. It isn't Perlexity's fault, it is the fault of the online information itself being false. During a sizable test of Perplexity it was found that its answers were incorrect, plus it copied-pasted information that was way-way-bogus. The bogus information is only found on garbage websites (which are often ranked high), and is not found on professional and technical websites (which are often ranked low). A person would find much better information by simply using DDG or Google, and simply scroll down to find websites that have legit information.
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.