Patlive
Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
No agent sample available
Phonely.AI
Phonely.ai creates lifelike AI receptionists to enhance customer support, increase patient appointments, and eliminate hold times.
About Patlive
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
| Website: | https://www.patlive.com/ |
|---|---|
| Founded in: | 1990 |
| Founder: | Glen Davidson |
| CEO: | Glen Davidson |
| Address: | Tallahassee, Florida, USA |
| Phone: | 850-660-3161 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Phonely.AI
Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI Receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.
Phonely provides comprehensive AI Answering Service and AI phone call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI Receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.
Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.
Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom AI IVR language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.
Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.
Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, an AI Telemarketing system, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.
| Website: | https://phonely.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Nisal Ranasinghe, Will Bodewes |
| CEO: | Will Bodewes |
| Address: | San Jose , California, USA |
| Phone: | 1 4153389294 |
| Email: | [email protected] |
| Live Chat: | No |
Patlive is a better alternative to Phonely.AI
We've compared price, features, voice samples, and more, and Patlive is a better alternative to Phonely.AI
Compare Patlive Product Suite vs Phonely.AI
If you are looking to invest in either Patlive or Phonely.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Answering Services
Patlive vs Phonely.AI Pricing
Compare Patlive vs Phonely.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $205 | |
| Standard | $360 | |
| Premium | $535 | |
| Pro | $825 |
| Monthly Price | Yearly Price | |
| Starter | $34.99 | |
| Professional | $99.99 | |
| Business | $499.99 | |
| Enterprise | Contact Support |
Patlive vs Phonely.AI Features Comparison
A side-by-side comparison of Patlive vs Phonely.AI features
Patlive Features |
Phonely.AI Features |
|---|---|
24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
24/7 AvailabilityPhonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Human-Like ConversationsThe AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Appointment SchedulingPhonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Customizable Call HandlingBusinesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Real-Time IntegrationsPhonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
HIPAA ComplianceFor healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Analytics and ReportingThe platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
Cost-EffectivePhonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services. |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Automated Follow-UpsThe AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities. |
Voice CustomizationBusinesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience. |
Patlive vs Phonely.AI Use Cases
Most apps in this space have similar use cases but you can compare Patlive vs Phonely.AI use cases if you were looking for something unique.
Patlive Use Cases |
Phonely.AI Use Cases |
|---|---|
24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
24/7 Call Answering for Dental PracticesPhonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment Scheduling and ManagementPhonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Patient Intake and Information GatheringThe AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Automated Follow-Ups and RemindersPhonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction. |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Emergency Call HandlingFor dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Cost-Effective Call ManagementBy automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Multilingual SupportPhonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
Integration with Practice Management SoftwarePhonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Data Security and CompliancePhonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity. |
Personalized Patient ExperienceThe AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice. |
Patlive vs Phonely.AI Reviews
See how Patlive vs Phonely.AI stack up by what users think of them.
I had a different answering service for…
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to…
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
Great service!
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
Phonely.AI not reviewed yet.
