Patlive
Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
No agent sample available
Goodcall
Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
About Patlive
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
| Website: | https://www.patlive.com/ |
|---|---|
| Founded in: | 1990 |
| Founder: | Glen Davidson |
| CEO: | Glen Davidson |
| Address: | Tallahassee, Florida, USA |
| Phone: | 850-660-3161 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Goodcall
Enhance your business operations with our AI IVR and AI Receptionist while you focus on serving the community. Features include agent training, customizable responses, intelligent AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing automation.
| Website: | https://www.goodcall.com/ |
|---|---|
| Founded in: | 2021 |
| Founder: | Bob Summers |
| CEO: | Bob Summers |
| Address: | Cupertino, California, USA |
| Phone: | 1 650-684-1400 |
| Live Chat: | No |
Patlive is a better alternative to Goodcall
We've compared price, features, voice samples, and more, and Patlive is a better alternative to Goodcall
Compare Patlive Product Suite vs Goodcall
If you are looking to invest in either Patlive or Goodcall and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Patlive vs Goodcall Pricing
Compare Patlive vs Goodcall subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $205 | |
| Standard | $360 | |
| Premium | $535 | |
| Pro | $825 |
| Monthly Price | Yearly Price | |
| Pro | $59 | $492 |
Patlive vs Goodcall Features Comparison
A side-by-side comparison of Patlive vs Goodcall features
Patlive Features |
Goodcall Features |
|---|---|
24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
24/7 Call HandlingThe AI agent answers calls round the clock, ensuring no call goes unanswered, boosting customer service and capturing every opportunity for your business. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Lead Capture and QualificationIt automates lead capture, qualifying and recording caller information, and sending alerts via email or SMS, which helps in prioritizing leads efficiently. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Customizable SkillsYou can teach your AI agent custom responses based on common customer queries, and it can suggest new skills based on caller questions to continuously improve. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Appointment SchedulingThe agent can schedule appointments, manage bookings, and handle quote requests seamlessly. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Integration with CRM and ToolsGoodcall easily integrates with CRM systems and other tools like Google Voice, Zapier, and Slack, enhancing workflow automation and data management. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Automations and Workflow OptimizationThe AI triggers automation templates to streamline business processes, saving time and enhancing productivity. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Detailed Call AnalysisEvery call is recorded, and detailed analysis is provided to understand customer needs better and refine responses. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
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Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Patlive vs Goodcall Use Cases
Most apps in this space have similar use cases but you can compare Patlive vs Goodcall use cases if you were looking for something unique.
Patlive Use Cases |
Goodcall Use Cases |
|---|---|
24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
Customer Service EnhancementBusinesses like Hotworx have revolutionized their customer support by using Goodcall to handle thousands of calls, ensuring they never miss an opportunity to connect with customers and enhance productivity |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Lead Capture and QualificationGoodcall captures detailed caller information and qualifies leads automatically, which helps businesses prioritize and respond to potential customers efficiently |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Appointment SchedulingThe AI agent can schedule appointments, handle bookings, and manage quote requests seamlessly, offering options such as directing callers to a booking website, providing quick answers, transferring calls, or taking messages |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Sales and Marketing SupportCompanies like Bye Junk have leveraged Goodcall to boost their monthly revenue by 25%, showing how the AI agent can drive sales growth by capturing and converting leads more effectively |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Operational EfficiencyBusinesses like Midnight Cookie Co. have optimized their operations with Goodcall by automating call handling and message taking, which frees up human resources for other tasks and improves overall efficiency |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
24/7 AvailabilityGoodcall provides round-the-clock call handling, ensuring that businesses never miss a call and can always engage with customers, leading to better service and higher customer satisfaction |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Integration with Existing SystemsGoodcall easily integrates with CRMs and other tools like Google Voice and Zapier, enhancing workflow automation and data management for businesses |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
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Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Patlive vs Goodcall Reviews
See how Patlive vs Goodcall stack up by what users think of them.
I had a different answering service for…
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to…
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
Great service!
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
"It Was a good Experience With the help of GoodCall Costumers are really Happy"
Their on time Customer Services Their numerios Features. best part it is easy to use
Do not use Goodcall.com as they promise…
Do not use Goodcall.com as they promise new members a free account forever but now they have changed their access to the voicemail access which cannot be accessed with any ease or in my case I cannot access the callers messages after using and putting out this number on many platforms with now a useless number. Now I will to loose many callers which may have become clients. GoodCall.com is now useless and has broken their word in having a free account forever. They are asking for nearly $60 per month to now access the calls for a service that can be obtained for less than $10 a month. My communication with the company said they would charge me only after the 2nd month to get access to this number which is out on platforms for more than a year of using this number which now is destroyed by a company that has broken their word.
