MyOutDesk
MyOutDesk is a leading provider of virtual assistant services, offering specialized support to industries such as healthcare, real estate, legal, and IT.
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LexReception
LEX Reception offers more than just 24/7 answering services for lawyers. It helps save time by handling calls, scheduling appointments, and processing payments around the clock.
About MyOutDesk
MyOutDesk is a top-tier virtual assistant provider, offering a diverse range of services to industries such as healthcare, real estate, legal, and IT. Since its inception in 2008, the company has supported over 6,500 clients across the globe. MyOutDesk is renowned for its cost-effective and scalable virtual staffing solutions that assist businesses in improving their operations, optimizing processes, and achieving their goals.
| Website: | https://www.myoutdesk.com/ |
|---|---|
| Founded in: | 2008 |
| Founder: | Daniel Ramsey |
| CEO: | Daniel Ramsey |
| Address: | Sacramento, California, USA |
| Phone: | (866) 604-7037 |
| Live Chat: | Yes |
About LexReception
LEX Reception goes beyond a standard 24/7 answering service for lawyers by saving time on call handling, scheduling appointments, and processing payments around the clock.
| Website: | https://www.lexreception.com/ |
|---|---|
| Founded in: | 2011 |
| Founder: | Jon Bahl |
| CEO: | Jon Bahl |
| Address: | Portland, Oregon, USA |
| Phone: | 1-800-800-9995 |
| Email: | [email protected] |
| Live Chat: | Yes |
LexReception is a better alternative to MyOutDesk
We've compared price, features, voice samples, and more, and LexReception is a better alternative to MyOutDesk
Compare MyOutDesk Product Suite vs LexReception
If you are looking to invest in either MyOutDesk or LexReception and are planning to scale, then it’s important to know who provides a comprehensive product suite.
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MyOutDesk vs LexReception Pricing
Compare MyOutDesk vs LexReception subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| $1,988 |
| Monthly Price | Yearly Price | |
| Contact Support |
MyOutDesk vs LexReception Features Comparison
A side-by-side comparison of MyOutDesk vs LexReception features
MyOutDesk Features |
LexReception Features |
|---|---|
Industry-Specific ExpertiseMyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry |
24/7 Client Reception and SupportLEX Reception ensures that law firms are accessible to clients around the clock, providing 24/7 live answering services. This is crucial for legal practices that need to be available for urgent client inquiries at any time, improving client satisfaction and retention. |
Cost EfficiencyHiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs |
Legal Intake ServicesThe service includes comprehensive legal intake, where receptionists gather detailed information from new clients during their initial call. This helps law firms qualify leads effectively and ensure that they have all the necessary information to proceed with potential cases. |
Comprehensive Training and SupportMyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs |
Appointment SchedulingLEX Reception handles appointment scheduling directly into the firm’s calendar system. This ensures efficient management of client meetings and reduces the likelihood of missed or double-booked appointments. |
Standardized Work EnvironmentVAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support |
Lead Capture and QualificationBy capturing and qualifying leads, LEX Reception helps law firms maximize their marketing ROI. Receptionists ask relevant questions to determine the viability of leads, ensuring that only qualified prospects are passed on to the legal team for follow-up. |
Advanced Tools and IntegrationThe platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools |
Bilingual SupportOffering bilingual services, LEX Reception caters to both English and Spanish-speaking clients, which is particularly beneficial for firms serving diverse communities. This ensures that language barriers do not hinder client communication and service. |
Scalability and FlexibilityMyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions |
Custom Call HandlingLaw firms can customize how their calls are handled, including scripting responses and prioritizing urgent calls. This ensures that every client interaction aligns with the firm’s standards and provides a consistent client experience. |
Enhanced ProductivityBy delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth |
Integration with Legal SoftwareLEX Reception integrates seamlessly with popular legal practice management software such as Clio, MyCase, and PracticePanther. This integration helps streamline workflow and ensures that all client interactions are logged and managed efficiently. |
Live Chat SupportIn addition to phone answering services, LEX Reception offers real-time chat support for web visitors. This enhances client engagement and provides an immediate response to potential clients who prefer online communication. |
MyOutDesk vs LexReception Use Cases
Most apps in this space have similar use cases but you can compare MyOutDesk vs LexReception use cases if you were looking for something unique.
MyOutDesk Use Cases |
LexReception Use Cases |
|---|---|
Real Estate AssistanceMyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients |
24/7 Live AnsweringLEX Reception provides continuous availability with live receptionists answering calls around the clock. This ensures that clients can reach the firm at any time, enhancing client satisfaction and retention by being accessible whenever needed |
Customer Support and Call HandlingBusinesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency |
Customized Call HandlingThe service includes customizable call scripts tailored to match the firm's tone and approach. This ensures consistent and professional communication with clients, creating a positive first impression and reinforcing the firm's brand |
Lead Generation and Follow-UpVirtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked |
Legal Intake Specialists:LEX Reception offers comprehensive legal intake services, capturing detailed information from new clients during their initial call. This helps firms qualify leads effectively and gather necessary information to proceed with cases efficiently |
Administrative and Backend TasksMyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities |
Appointment SchedulingReceptionists can schedule consultations and appointments directly into the firm's calendar system. This feature helps manage client meetings efficiently and ensures that appointments are well-organized and tracked |
Marketing and Social Media ManagementVirtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff |
Bilingual ServicesTo cater to a diverse clientele, LEX Reception offers bilingual receptionists who can handle calls in both English and Spanish, ensuring effective communication with non-English speaking clients |
Healthcare AdministrationFor healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery |
Lead Capture and QualificationThe service helps firms capture and qualify leads by asking relevant questions to determine the viability of potential clients. This ensures that only qualified leads are passed on to the legal team, optimizing the firm's marketing efforts |
Live Chat SupportIn addition to phone answering services, LEX Reception provides real-time chat support for web visitors. This enhances client engagement and offers immediate responses to potential clients who prefer online communication |
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Document Sending and ManagementLEX Reception can handle sending and managing documents on behalf of the firm, streamlining administrative tasks and ensuring that important paperwork is handled promptly and accurately |
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Mobile App AccessThe service includes a mobile app that allows attorneys to stay connected with their firm on the go. The app provides access to messages, call logs, and client information, ensuring that lawyers can manage their practice efficiently from anywhere |
MyOutDesk vs LexReception Clients
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MyOutDesk vs LexReception Reviews
See how MyOutDesk vs LexReception stack up by what users think of them.
MyOutDesk not reviewed yet.
Krishna was incredibly helpful and…
Krishna was incredibly helpful and patient, taking the time to guide me through the entire process step by step. His support made everything clear and manageable.
Brianna Q
Brianna Q. has been giving us great service by checking in and being responsive to our requests. We are glad we have an assigned acct. rep. like Brianna to follow up and check in with, even when things are fine.
Enarosa was a great help during the set…
Enarosa was a great help during the set up of our account.
