MyOutDesk is a leading provider of virtual assistant services, offering specialized support to industries such as healthcare, real estate, legal, and IT.
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Part of the FirstMeridian Group, backed by world-renowned investors, we aim to build a premier HR platform offering comprehensive end-to-end human resources solutions that transform people processes.
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MyOutDesk is a top-tier virtual assistant provider, offering a diverse range of services to industries such as healthcare, real estate, legal, and IT. Since its inception in 2008, the company has supported over 6,500 clients across the globe. MyOutDesk is renowned for its cost-effective and scalable virtual staffing solutions that assist businesses in improving their operations, optimizing processes, and achieving their goals.
Website: | https://www.myoutdesk.com/ |
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Founded in: | 2008 |
Founder: | Daniel Ramsey |
CEO: | Daniel Ramsey |
Address: | Sacramento, California, USA |
Phone: | (866) 604-7037 |
Live Chat: | Yes |
As part of the FirstMeridian Group, established by world-renowned investors, their mission is to create a premier HR platform that offers comprehensive human resources solutions and transforms people processes.
Website: | https://cbsiholdings.com/ |
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Founded in: | 1972 |
Founder: | Lou Suter |
CEO: | Lou Suter |
Address: | New Delhi , India |
Phone: | (770) 578-CBSI (2274) |
Email: | [email protected] |
If you are looking to invest in either MyOutDesk or CBSI Holdings and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare MyOutDesk vs CBSI Holdings subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
$1,988 |
A side-by-side comparison of MyOutDesk vs CBSI Holdings features
MyOutDesk Features |
CBSI Holdings Features |
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Industry-Specific ExpertiseMyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry |
24/7 Live AnsweringCBSI provides round-the-clock answering services, ensuring that businesses never miss a call and can provide continuous support to their clients. |
Cost EfficiencyHiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs |
Virtual Receptionist ServicesCBSI offers virtual receptionist services that include call patching, message taking, and providing basic customer service or help desk support. This service is designed to handle routine inquiries efficiently and professionally. |
Comprehensive Training and SupportMyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs |
Order TakingThe service includes order-taking capabilities, making it easier for businesses to process customer orders over the phone, enhancing customer satisfaction and operational efficiency. |
Standardized Work EnvironmentVAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support |
Customizable Call HandlingBusinesses can customize how calls are answered and handled, including scripting and call routing, to ensure that every interaction aligns with their specific needs and standards. |
Advanced Tools and IntegrationThe platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools |
Affordable PricingCBSI offers competitive pricing starting at $35/month for 30 minutes of on-phone time, making their services accessible to small businesses and startups. |
Scalability and FlexibilityMyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions |
Highly-Trained OperatorsThe operators at CBSI are highly trained to provide excellent customer service, ensuring that every call is handled with professionalism and care. |
Enhanced ProductivityBy delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth |
Veteran-Owned Business:CBSI is a veteran-owned, American-operated business, which emphasizes its commitment to quality and reliability. |
Most apps in this space have similar use cases but you can compare MyOutDesk vs CBSI Holdings use cases if you were looking for something unique.
MyOutDesk Use Cases |
CBSI Holdings Use Cases |
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Real Estate AssistanceMyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients |
Customer SupportBusinesses can utilize CBSI's 24/7 live answering services to provide continuous customer support. This ensures that customer inquiries are addressed promptly, enhancing customer satisfaction and loyalty. |
Customer Support and Call HandlingBusinesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency |
Virtual ReceptionistCBSI acts as a virtual receptionist for businesses, handling incoming calls, taking messages, and providing basic information to callers. This is particularly useful for small businesses that cannot afford a full-time receptionist but still need professional call handling. |
Lead Generation and Follow-UpVirtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked |
Order Taking and ProcessingRetailers and e-commerce businesses can benefit from CBSI's order-taking services. This allows customers to place orders over the phone, ensuring that sales opportunities are not missed even when online systems are down. |
Administrative and Backend TasksMyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities |
Appointment SchedulingMedical practices, salons, and other appointment-based businesses can use CBSI to manage their appointment scheduling. This helps in reducing no-shows and ensuring that appointment slots are efficiently utilized. |
Marketing and Social Media ManagementVirtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff |
Lead Capture and QualificationCBSI helps businesses capture and qualify leads through initial phone interactions. This is crucial for sales teams to follow up on high-quality leads and improve conversion rates. |
Healthcare AdministrationFor healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery |
Overflow Call HandlingDuring peak times or when in-house staff are unavailable, CBSI can handle the overflow call volume. This ensures that no calls are missed, and customer service standards are maintained even during busy periods. |
Emergency Response HandlingFor businesses in industries like healthcare or utilities, CBSI provides emergency response handling, ensuring that urgent calls are prioritized and managed effectively. |
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After-Hours Support:Businesses that need to provide support outside regular business hours can rely on CBSI to handle after-hours calls, ensuring that customers always have access to assistance when needed. |
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Bilingual SupportCBSI offers bilingual answering services, catering to businesses with a diverse customer base. This ensures that non-English speaking customers receive the same level of service and support. |
See which companies trust MyOutDesk & CBSI Holdings for all their generative AI needs.
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