MoneyPenny
MoneyPenny offers personalized call answering services that seamlessly integrate with your business, ensuring calls are handled as if by your own team.
No agent sample available
Loman AI
Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
About MoneyPenny
MoneyPenny truly personalizes how they answer calls. With a team of dedicated professionals enhanced by advanced technology, they understand your business and customers inside out, allowing them to answer calls as if they are part of your team. Their AI Receptionist and AI Answering Service are so skilled that callers will believe they are speaking directly with you.
They are the only provider who can genuinely claim to be a seamless extension of you and your team. Not only do they offer experienced personnel who work as if they are based within your business, but their proprietary technology enables them to answer AI phone calls with the same confidence and knowledge as you. Additionally, their AI IVR integrates seamlessly with all your favorite software, making their service perfect for AI Telemarketing needs.
| Website: | https://www.moneypenny.com/us/virtual-receptionist-service/ |
|---|---|
| Founded in: | 2000 |
| Founder: | Ed Reeves, Rachel Clacher |
| CEO: | Joanna Swash |
| Address: | Wrexham, NorthWales, United Kingdom |
| Phone: | 844 364 6619 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Loman AI
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
| Website: | https://www.loman.ai/ |
|---|---|
| Founded in: | 2011 |
| Address: | Austin, Texas, USA |
| Phone: | (805) 550-5042 |
| Email: | [email protected] |
| Live Chat: | No |
MoneyPenny is a better alternative to Loman AI
We've compared price, features, voice samples, and more, and MoneyPenny is a better alternative to Loman AI
Compare MoneyPenny Product Suite vs Loman AI
If you are looking to invest in either MoneyPenny or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
MoneyPenny vs Loman AI Pricing
Compare MoneyPenny vs Loman AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Get Started | $0.94 per min | |
| Enterprise | Contact Support |
MoneyPenny vs Loman AI Features Comparison
A side-by-side comparison of MoneyPenny vs Loman AI features
MoneyPenny Features |
Loman AI Features |
|---|---|
24/7 Call AnsweringMoneypenny provides round-the-clock call answering, ensuring that your business never misses an opportunity, regardless of the time of day |
24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
Personalized ServiceCalls are answered by dedicated receptionists who are fully briefed on your business, making them sound like an in-house team member. This ensures a seamless and professional experience for your customers |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Bespoke Call Handling SoftwareMoneypenny uses custom call handling software that allows receptionists to access all necessary information instantly, enabling them to manage calls with the same knowledge and confidence as your own team |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Real-Time AvailabilityThe system integrates with your calendar and even Microsoft Teams, allowing receptionists to know your real-time availability and transfer calls to you whether you are in the office or remote |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
Omnichannel SupportIn addition to phone calls, Moneypenny also manages live chats, text messages, and emails, providing a comprehensive communication solution for your business |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
Advanced Call RecognitionThe system can recognize repeat callers and VIPs, allowing for personalized service and efficient call management. It can also filter out cold calls and spam |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
CRM IntegrationPre-qualified inquiries and appointments can be directly entered into your CRM, streamlining your workflow and ensuring that all leads are captured and managed effectively |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
Free Trial and Flexible PlansMoneypenny offers a free trial so businesses can experience the benefits first-hand. Flexible pricing plans are available to suit businesses of all sizes |
ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
MoneyPenny vs Loman AI Use Cases
Most apps in this space have similar use cases but you can compare MoneyPenny vs Loman AI use cases if you were looking for something unique.
MoneyPenny Use Cases |
Loman AI Use Cases |
|---|---|
24/7 Customer SupportBusinesses need to ensure that customer inquiries are handled promptly, even outside of normal business hours. |
Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
Appointment Scheduling and ManagementManaging appointments and scheduling can be time-consuming and prone to errors when handled manually. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Handling High Call VolumesBusinesses can experience periods of high call volumes, making it difficult to manage all inquiries effectively. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Personalized Customer InteractionCustomers expect personalized and informed interactions when they call a business. |
Catering RequestsHandling complex catering orders and inquiries. |
Lead Qualification and CRM IntegrationCapturing and qualifying leads efficiently is critical for business growth. |
24/7 Customer SupportProviding customer support outside of regular business hours |
VIP Call Handling and Spam FilteringIdentifying and prioritizing calls from VIP customers while filtering out spam is essential for maintaining high service standards. |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
Omnichannel CommunicationBusinesses need to manage customer interactions across multiple channels, including phone, chat, text, and email. |
Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
Enhanced Professional ImageSmall businesses and startups need to project a professional image to compete with larger companies. |
Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
MoneyPenny vs Loman AI Reviews
See how MoneyPenny vs Loman AI stack up by what users think of them.
Moneypenny - professional - and they do what they say!
Moneypenny - very professional and I can't fault the service that they have provided. They're backed up by very good systems and all of the team who have handled our calls have been great!
Can’t go wrong
Recently set up a plan with them to handle calls for us and Courtney dealt with all this and made things as easy as possible. Any questions I had shed answer my call and deal with it smoothly. On a whole, can’t recommend them enough
This is an organisation that you can rely on to provide you with a truly first class experience.
Once again, my inquiry was dealt with in a speedy, efficient and professional manner. In today's world this appears to be the exception rather than the rule but it's great to know that some companies still focus on providing excellent customer service and it is very much appreciated and valued.
Poor, unreliable and unprofessional service
We have a business line provided by Moneypenny and we keep having issues with it. I have now called them about 8 times over two days and am still unable to get the issue resolved. The two times I’ve called them today - both well within business hours - they’ve told me there’s nobody available to take the call.
The price plan they agreed was per call…
The price plan they agreed was per call .then they changed it per minute .when it’s per minute they stall and drag out answering your call so they get paid more uses them for over 10 years .the price is very high quality of service is very bad if you want to talk to them good luck they can’t even answer there own phones .had to contact the bank as they a continue to take money .get a cheaper service they will not return my calls complete rip off
Loman AI not reviewed yet.
