Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
Echowin is an all-in-one AI call answering and workflow automation platform that helps businesses of all sizes automate incoming phone calls.
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
Website: | https://www.loman.ai/ |
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Founded in: | 2011 |
Address: | Austin, Texas, USA |
Phone: | (805) 550-5042 |
Email: | [email protected] |
Live Chat: | No |
Echowin is an all-in-one AI call answering and workflow automation platform designed to help businesses of all sizes automate their incoming phone calls, enhancing efficiency and customer satisfaction. With its advanced features like AI IVR, and AI Receptionist, Echowin streamlines customer interactions by handling routine inquiries and directing calls efficiently. It also supports AI Telemarketing for businesses looking to automate outreach efforts. Whether it’s managing a high volume of AI phone call or ensuring seamless communication, Echowin is the solution for modern business needs.
Website: | https://echo.win/ |
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Founded in: | 2022 |
Founder: | Ashish Ghimire, Aayush Lamichhane, Kaushal Subedi |
CEO: | Kaushal Subedi |
Address: | Austin, Texas, USA |
Phone: | (820) 345-5040 |
Email: | [email protected] |
Live Chat: | No |
If you are looking to invest in either Loman AI or EchoWin and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Loman AI vs EchoWin subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Get Started | $0.94 per min | |
Enterprise | Contact Support |
Monthly Price | Yearly Price | |
echowin | $29.99 | $299.88 |
echowin Pro | $49.99 | $499.80 |
echowin Agency | $499.99 | $4,999.80 |
A side-by-side comparison of Loman AI vs EchoWin features
Loman AI Features |
EchoWin Features |
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24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
24/7 AvailabilityEchowin ensures that customer calls are answered at all times, providing round-the-clock support without the need for additional staff. This helps businesses offer consistent and reliable customer service. |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Smart Call HandlingThe platform features advanced call management capabilities, including smart transfers that direct callers to the appropriate department or individual based on their needs, and call cleaner technology to automatically end spam and robocalls. |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Scenario BuilderEchowin’s no-code Scenario Builder allows businesses to create dynamic call flows easily, enabling customized interactions and workflows without requiring any programming skills. |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
Live Transcripts and Call SummariesThe AI provides real-time call transcripts and detailed post-call summaries, helping businesses monitor interactions and gain insights into customer behavior and call performance. |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
Google Calendar IntegrationEchowin integrates with Google Calendar to handle scheduling, allowing callers to book appointments directly through the AI, streamlining the appointment setting process. |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
Text MessagingThe platform can send important information to callers via text messages, including links, addresses, and scheduling details, enhancing communication and customer convenience. |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
Integration with 6000+ ApplicationsThrough Zapier, Echowin integrates with over 6000 business applications, enabling seamless automation of workflows and connectivity with existing business systems. |
ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
ScalabilityEchowin is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality |
Actionable Insights and AnalyticsBusinesses can access detailed analytics and actionable insights from call data, helping them understand customer needs, improve service quality, and make informed decisions. |
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Customizable AI Voices and PersonasUsers can choose from over 25 AI-powered voices and customize the agent’s persona to match their brand’s identity, enhancing the customer interaction experience. |
Most apps in this space have similar use cases but you can compare Loman AI vs EchoWin use cases if you were looking for something unique.
Loman AI Use Cases |
EchoWin Use Cases |
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Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Catering RequestsHandling complex catering orders and inquiries. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
24/7 Customer SupportProviding customer support outside of regular business hours |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
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Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |