IsOn24 is a 24/7 AI-driven virtual assistant that handles appointments, customer inquiries, and call queues, integrating seamlessly with calendars and CRMs.
Hyperbound is a simulated AI sales roleplay platform that converts ICP descriptions into interactive AI buyers in under 2 minutes, accelerating sales team onboarding by 50%.
IsOn24 handles setting appointments, checking availability, and answering any questions about your products or services, just like a live person, 24/7. Customers can speak their questions, and IsOn24 AI IVR responds immediately, also providing texted online links. This instant interaction delights customers and frees up time for businesses to grow. Users can choose from various computer voices or record their own.
IsOn24 AI Answering Service automatically books client meetings, home service visits, and restaurant reservations, filling your calendar from AI phone call interactions, websites, and even text messages. Special hours, rules, and custom fields can be quickly added to match specific processes. It easily negotiates alternate times and answers questions via text messages, connecting seamlessly with your favorite calendar and CRM.
Voicemails, text messages, and online chats are neatly organized in one simple screen, allowing real two-way texting with your business phone number from your phone, tablet, or PC. This feature enhances AI Receptionist automated voice responses with instant text messages around the clock, ensuring businesses stay close to their most demanding clients, whether in the office or on the go. CRM integration allows the creation of SMS drip campaigns and logs all messages.
The Automatic Call Queue feature provides a powerful call center solution without complexity. IsOn24 AI Telemarketing queues live calls in the order they are received, with callers hearing messages and music while waiting. Waiting calls can be answered from anywhere using any phone or directly from the IsOn24 app on a tablet or computer.
Website: | https://www.ison24.com/ |
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Founded in: | 2014 |
Founder: | Manu Pandey, Vimal Misra |
CEO: | Manu Pandey |
Address: | San Jose, California, USA |
Phone: | 408-797-3300 |
Email: | [email protected] |
Live Chat: | Yes |
Hyperbound is a simulated AI sales roleplay platform that transforms ICP descriptions into interactive AI buyers in under 2 minutes. It accelerates sales team onboarding by 50% and enhances conversions on cold, warm, and discovery calls. With Hyperbound, sales teams can also engage in realistic AI IVR, AI phone call, and AI Answering Service simulations, preparing them for diverse sales scenarios. Additionally, it enhances skills for handling AI Receptionist interactions and improves performance in AI Telemarketing, ensuring comprehensive sales readiness for any situation.
Website: | https://www.hyperbound.ai/ |
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Founded in: | 2023 |
Founder: | Atul Raghunathan, Sriharsha Guduguntla |
CEO: | Sriharsha Guduguntla |
Address: | San Francisco, California, USA |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Hyperbound is a better alternative to IsOn24
If you are looking to invest in either IsOn24 or Hyperbound and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare IsOn24 vs Hyperbound subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of IsOn24 vs Hyperbound features
IsOn24 Features |
Hyperbound Features |
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24/7 AI Voice AssistantProvides round-the-clock service, answering customer inquiries and setting appointments just like a live person, ensuring no call goes unanswered. |
Realistic Buyer PersonasHyperbound creates interactive AI buyers from Ideal Customer Profile (ICP) descriptions in under 2 minutes, allowing sales reps to practice with life-like scenarios that reflect real-world conversations. |
Text Back and Two-Way TextingAutomatically responds to missed calls with text messages, and supports full two-way texting, keeping all communications organized and easily accessible from any device. |
Comprehensive Role-Playing ScenariosThe platform supports role-playing for various call types, including cold calls, warm calls, and discovery calls, helping sales reps prepare for different stages of the sales process. |
Automatic Call QueueManages live calls by queuing them and distributing them among multiple phones or answering from any browser, ensuring efficient call handling even during peak times. |
Dynamic Feedback and CoachingHyperbound provides real-time feedback and detailed coaching insights, identifying skill gaps and offering personalized guidance to improve sales techniques and performance. |
Online Appointments and Reservations:Enables businesses to book appointments and reservations via phone calls, text messages, and online forms. It integrates with existing reservation systems and allows customization of special hours and specific questions. |
CustomizationUsers can customize AI buyers to match specific buyer personas, ensuring that the training is relevant and tailored to the company's target market and sales strategies. |
Customizable Voice and IVR ModeOffers the option to use various computer-generated voices or record your own. It also supports switching to a traditional IVR mode (press 1 for...). |
Analytics and ReportingThe platform offers robust analytics and reporting tools, allowing managers to track performance, measure improvement, and make data-driven decisions to enhance training effectiveness. |
Integration with Existing SystemsSeamlessly integrates with various business applications via Zapier and direct APIs, including CRM, calendar, and scheduling systems, enhancing workflow and efficiency. |
Scenario BuilderHyperbound includes a no-code scenario builder that enables sales managers to create and modify role-playing scenarios easily, adapting training to current sales challenges and objectives. |
Call Recording and TranscriptionRecords all calls and provides transcriptions, enabling easy review and analysis of customer interactions. |
ScalabilityThe platform is designed to scale with business needs, accommodating growing sales teams and increasing training demands without compromising on the quality of simulations. |
Reports and AnalyticsOffers detailed reports and actionable insights on call volume, appointment occupancy, and customer interactions, helping businesses make informed decisions. |
Onboarding AccelerationBy using Hyperbound, businesses can reduce the onboarding time for new sales reps by 50%, enabling them to become proficient more quickly and start contributing to sales targets sooner. |
Flexible Number ManagementSupports forwarding calls from existing numbers, porting numbers to IsOn24, and acquiring toll-free or vanity numbers as needed. |
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Business TextingIntegrates voicemails, texts, and online chats in one interface, providing a streamlined communication tool for businesses. |
Most apps in this space have similar use cases but you can compare IsOn24 vs Hyperbound use cases if you were looking for something unique.
IsOn24 Use Cases |
Hyperbound Use Cases |
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24/7 Customer SupportBusinesses often miss calls after hours, leading to lost opportunities and dissatisfied customers |
Sales Training and UpskillingEnhancing the skills of existing sales teams through continuous training. |
Appointment and Reservation ManagementManaging reservations and appointments manually can be time-consuming and prone to errors. |
Onboarding New Sales RepsReducing the onboarding time for new sales team members. |
Handling High Call VolumesBusinesses can be overwhelmed by high call volumes during peak times, leading to long wait times and missed calls |
Cold Calling PracticeImproving the effectiveness of cold calls by refining sales pitches. |
Streamlined Communication for Property ManagementProperty managers need to handle numerous tenant inquiries and maintenance requests efficiently. |
Discovery Call TrainingTraining sales reps to conduct effective discovery calls. |
Enhanced Customer Interaction for RestaurantsRestaurants need to manage reservations, order inquiries, and customer questions, often during busy hours. |
Handling ObjectionsEquipping sales reps with strategies to handle common objections. |
E-commerce and Online Business SupportE-commerce businesses need to manage a high volume of customer inquiries and support requests. |
Sales Coaching and FeedbackProviding continuous coaching and feedback to sales reps. |
Inbound Sales and Lead ConversionBusinesses need to capture and convert leads efficiently, especially during times of high traffic. |
Performance AnalyticsTracking and analyzing the performance of sales teams. |
Scalable Communication for Small BusinessesSmall businesses often struggle with managing communication due to limited resources. |
Custom Scenario CreationDeveloping tailored training scenarios to address specific sales challenges. |
See how IsOn24 vs Hyperbound stack up by what users think of them.
IsOn24 not reviewed yet.
My favorite thing about Hyperbound is how easy it is to use, both for the admin and for the user. The bot creation tool is spectacular, I love being able to fill in specific details about the prospect to make the conversations as realistic as possible.
Hyperbound is as realistic as it gets when considering cold calling practice.
It's a unique role play tool, with diffrent personas , titles, products and level of rudeness :-)