Goodcall
Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
Voiceplug AI
Voiceplug AI empower businesses to lead in Voice Commerce with custom Voice AI solutions, allowing customers to use natural voice as the preferred interface.
About Goodcall
Enhance your business operations with our AI IVR and AI Receptionist while you focus on serving the community. Features include agent training, customizable responses, intelligent AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing automation.
| Website: | https://www.goodcall.com/ |
|---|---|
| Founded in: | 2021 |
| Founder: | Bob Summers |
| CEO: | Bob Summers |
| Address: | Cupertino, California, USA |
| Phone: | 1 650-684-1400 |
| Live Chat: | No |
About Voiceplug AI
VOICEplug.ai empowers businesses to lead in Voice Commerce by providing custom Voice AI solutions, enabling their customers to use natural voice as the preferred interface. Our offerings include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing features, allowing seamless automation and enhancing customer interactions.
| Website: | https://voiceplug.ai/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Shweta Ruparel, Jay Ruparel, Randy Chin, Dr. Mark Allen |
| CEO: | Jay Ruparel |
| Address: | Palo Alto , California, USA |
| Phone: | 1 (650) 918-6100 |
| Email: | [email protected] |
| Live Chat: | No |
Goodcall is a better alternative to Voiceplug AI
We've compared price, features, voice samples, and more, and Goodcall is a better alternative to Voiceplug AI
Compare Goodcall Product Suite vs Voiceplug AI
If you are looking to invest in either Goodcall or Voiceplug AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- VOICEplug Phone AI
- VOICEplug Drive-Thru AI
- VOICEplug Web & Mobile AI
Goodcall vs Voiceplug AI Pricing
Compare Goodcall vs Voiceplug AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Pro | $59 | $492 |
| Monthly Price | Yearly Price | |
| Contact Support |
Goodcall vs Voiceplug AI Features Comparison
A side-by-side comparison of Goodcall vs Voiceplug AI features
Goodcall Features |
Voiceplug AI Features |
|---|---|
24/7 Call HandlingThe AI agent answers calls round the clock, ensuring no call goes unanswered, boosting customer service and capturing every opportunity for your business. |
Natural Language OrderingVoiceplug.ai enables customers to place orders using natural language conversations, creating a seamless and interactive ordering experience across phone, web, mobile, drive-thru, and kiosk systems |
Lead Capture and QualificationIt automates lead capture, qualifying and recording caller information, and sending alerts via email or SMS, which helps in prioritizing leads efficiently. |
24/7 AvailabilityThe AI agent provides round-the-clock service, ensuring that customer calls and orders are managed at any time, reducing missed opportunities and improving customer satisfaction |
Customizable SkillsYou can teach your AI agent custom responses based on common customer queries, and it can suggest new skills based on caller questions to continuously improve. |
Multichannel IntegrationVoiceplug.ai integrates with various ordering systems including phones, web, mobile apps, call centers, and drive-thrus, offering a unified and flexible solution for different customer touchpoints |
Appointment SchedulingThe agent can schedule appointments, manage bookings, and handle quote requests seamlessly. |
Reduced Labor CostsBy automating the order-taking process, Voiceplug.ai significantly reduces the need for human staff, lowering operational costs and allowing employees to focus on higher-value tasks |
Integration with CRM and ToolsGoodcall easily integrates with CRM systems and other tools like Google Voice, Zapier, and Slack, enhancing workflow automation and data management. |
Error ReductionThe AI system captures order details accurately, minimizing communication errors that can occur with human order-taking, and improving overall order accuracy and customer satisfaction |
Automations and Workflow OptimizationThe AI triggers automation templates to streamline business processes, saving time and enhancing productivity. |
Upselling and Cross-SellingVoiceplug.ai is designed to upsell and cross-sell products during the order process, increasing average order value and driving additional revenue opportunities |
Detailed Call AnalysisEvery call is recorded, and detailed analysis is provided to understand customer needs better and refine responses. |
ScalabilityThe platform can handle multiple orders simultaneously, making it easy for businesses to scale their operations to meet increased demand without additional staffing |
Accessibility FeaturesVoiceplug.ai enhances accessibility by supporting voice commands and interactions, making it easier for customers, including those with disabilities, to place orders and interact with the business |
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Silent Ordering OptionFor environments where customers need to place orders discreetly, Voiceplug.ai offers a silent ordering feature that allows for text-based inputs while maintaining the convenience of voice ordering |
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Enhanced Customer ExperienceThe AI provides a personalized and efficient ordering experience, leading to higher customer satisfaction and repeat business. It also helps bridge language barriers, ensuring inclusivity and accessibility for a diverse customer base |
Goodcall vs Voiceplug AI Use Cases
Most apps in this space have similar use cases but you can compare Goodcall vs Voiceplug AI use cases if you were looking for something unique.
Goodcall Use Cases |
Voiceplug AI Use Cases |
|---|---|
Customer Service EnhancementBusinesses like Hotworx have revolutionized their customer support by using Goodcall to handle thousands of calls, ensuring they never miss an opportunity to connect with customers and enhance productivity |
Phone OrderingHandling high volumes of phone orders efficiently. |
Lead Capture and QualificationGoodcall captures detailed caller information and qualifies leads automatically, which helps businesses prioritize and respond to potential customers efficiently |
Drive-Thru OrderingEnhancing the drive-thru experience by reducing wait times and improving order accuracy. |
Appointment SchedulingThe AI agent can schedule appointments, handle bookings, and manage quote requests seamlessly, offering options such as directing callers to a booking website, providing quick answers, transferring calls, or taking messages |
Web and Mobile OrderingProviding a seamless ordering experience on restaurant websites and mobile apps. |
Sales and Marketing SupportCompanies like Bye Junk have leveraged Goodcall to boost their monthly revenue by 25%, showing how the AI agent can drive sales growth by capturing and converting leads more effectively |
Reducing Labor CostsAddressing labor shortages and reducing staffing costs. |
Operational EfficiencyBusinesses like Midnight Cookie Co. have optimized their operations with Goodcall by automating call handling and message taking, which frees up human resources for other tasks and improves overall efficiency |
Upselling and Cross-SellingIncreasing average order value through strategic product recommendations. |
24/7 AvailabilityGoodcall provides round-the-clock call handling, ensuring that businesses never miss a call and can always engage with customers, leading to better service and higher customer satisfaction |
Handling Multiple Orders SimultaneouslyManaging peak times and high order volumes. |
Integration with Existing SystemsGoodcall easily integrates with CRMs and other tools like Google Voice and Zapier, enhancing workflow automation and data management for businesses |
Enhanced Customer ExperienceImproving customer satisfaction with personalized interactions and faster service. |
Silent OrderingAllowing customers to place orders discreetly in quiet environments. |
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AccessibilityMaking ordering accessible to all customers, including those with disabilities. |
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Reducing Communication ErrorsEnsuring order accuracy by minimizing human errors during order taking. |
Goodcall vs Voiceplug AI Reviews
See how Goodcall vs Voiceplug AI stack up by what users think of them.
"It Was a good Experience With the help of GoodCall Costumers are really Happy"
Their on time Customer Services Their numerios Features. best part it is easy to use
Do not use Goodcall.com as they promise…
Do not use Goodcall.com as they promise new members a free account forever but now they have changed their access to the voicemail access which cannot be accessed with any ease or in my case I cannot access the callers messages after using and putting out this number on many platforms with now a useless number. Now I will to loose many callers which may have become clients. GoodCall.com is now useless and has broken their word in having a free account forever. They are asking for nearly $60 per month to now access the calls for a service that can be obtained for less than $10 a month. My communication with the company said they would charge me only after the 2nd month to get access to this number which is out on platforms for more than a year of using this number which now is destroyed by a company that has broken their word.
Voiceplug AI not reviewed yet.
