About E42
E42 is a leading global platform that harnesses AI and NLP technologies, enabling users to create no-code AI co-workers. These AI co-workers are designed to automate complex tasks across various business functions such as customer support, HR, and data management, improving efficiency and streamlining operations.
The platform’s intuitive no-code interface allows anyone within an organization to easily build and deploy AI co-workers, regardless of their technical background. Thanks to its advanced natural language processing capabilities, these AI agents can understand and respond to commands in everyday language, making them highly effective for tasks that require human-like interaction.
By adopting E42, businesses can significantly reduce operational costs and enhance the quality and speed of their services. This shift allows for a more strategic allocation of human resources, enhancing productivity and employee satisfaction. E42 AI co-workers enable companies to navigate the complexities of the modern business landscape more effectively, transforming challenges into opportunities for growth.
Furthermore, E42 AI co-workers are customizable to fit specific organizational needs, providing a versatile tool that adapts to various industries and functions. With E42, companies not only automate processes but also create a more engaging and responsive work environment, fostering innovation and driving business success.
| Website: | https://e42.ai/ |
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| Founded in: | 2012 |
| Founder: | Animesh Samuel, Sanjeev Menon, Sanjeev Nair |
| CEO: | Animesh Samuel |
| Address: | Pune, India |
| Email: | [email protected] |
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
Smith AI is a better alternative to E42
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to E42
Compare E42 Product Suite vs Smith AI
If you are looking to invest in either E42 or Smith AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ai Agent
- Virtual Receptionists
- Outreach Campaigns
- Webchat
E42 vs Smith AI Pricing
Compare E42 vs Smith AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
E42 vs Smith AI Features Comparison
A side-by-side comparison of E42 vs Smith AI features
E42 Features |
Smith AI Features |
|---|---|
Generative AI and CustomizationE42 customizes Large Language Models on-premises, enabling personalized AI solutions that enhance multilingual conversations and content generation for real-time insights. |
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Intelligent Document Processing (IDP)Our platform excels in processing complex data, using advanced semantic understanding and multimodal networks to efficiently handle and analyze both structured and unstructured documents. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Flexible Deployment OptionsE42 offers flexible deployment with no-code API integration, allowing easy setup in on-premises, cloud, or hybrid environments to seamlessly fit your existing infrastructure. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Cognitive Process Automation (CPA)By leveraging AI and NLP, E42 transforms business processes, extending beyond task automation to include decision-making and data analytics for more efficient operations. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Security and ComplianceDesigned with security at its core, E42 ensures robust data protection and compliance with GDPR, maintaining high performance while safeguarding your operations. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Continuous Learning and AdaptationE42's AI continuously refines and adapts its learning processes to meet evolving business needs and data environments, ensuring your technology remains cutting-edge. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
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Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
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Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
E42 vs Smith AI Use Cases
Most apps in this space have similar use cases but you can compare E42 vs Smith AI use cases if you were looking for something unique.
E42 Use Cases |
Smith AI Use Cases |
|---|---|
Customer Service AutomationE42 instantly handles customer queries, manages FAQs, and solves common problems, increasing satisfaction by allowing human agents to focus on complex issues. |
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Human Resources and Talent ManagementE42 enhances HR operations by automating resume screening, candidate matching, and employee onboarding, significantly lightening the workload for HR teams and improving the employee experience. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Fraud Detection in BFSI (Banking, Financial Services, and Insurance)By analyzing transactional data for anomalies, E42 rapidly identifies and mitigates fraud, safeguarding financial institutions from significant losses. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Healthcare AssistanceE42 manages patient records, supports clinical decisions, and monitors health in real-time, while its AI-driven analysis of medical images ensures quick and accurate diagnoses. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Legal and Compliance AutomationE42 automates legal document review, compliance checks, and case law management, boosting the efficiency and accuracy of legal processes and reducing compliance risks. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Retail and E-commerce OptimizationE42 fine-tunes inventory management, predicts consumer behavior, and personalizes shopping experiences, enabling retailers to swiftly adapt to changing market demands. |
E42 vs Smith AI Clients
See which companies trust E42 & Smith AI for all their generative AI needs.
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E42 vs Smith AI Reviews
See how E42 vs Smith AI stack up by what users think of them.
"E42 Review in Health Care and Industrial Automation"
Graphical work process configuration brings IT and business groups together
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
