About D-ID
The Natural User Interface (NUI) by D-ID is designed to transform how we interact with the digital environment. This interface allows for direct communication with technology through intuitive, face-to-face conversations, eliminating the need for typing or clicking. NUI focuses on understanding and responding to user needs directly and efficiently, making digital interactions simpler and more natural.
The NUI platform utilizes advanced AI to interpret human expressions and verbal cues accurately, enabling responsive and relevant interactions as if you’re speaking to another human. This technology is particularly beneficial in sectors like healthcare, where patients can discuss symptoms with a virtual medical assistant, and in retail, where shoppers receive personalized advice from virtual shopping advisors.
Adopting NUI can lead to significant improvements in operational efficiency and customer satisfaction. It simplifies user interactions across multiple industries, including education, where it can facilitate more engaging learning experiences, and customer support, where it can expedite query resolution. The ease of integration and the immediate enhancement in user experience make NUI by D-ID an indispensable upgrade for businesses aiming to stay ahead in the digital age. With this innovative interface, companies can make their digital services feel as natural and interactive as a real human conversation.
| Website: | https://www.d-id.com/ |
|---|---|
| Founded in: | 2017 |
| Founder: | Gil Perry, Sella Blondheim, Eliran Kuta |
| CEO: | Gil Perry |
| Address: | Tel Aviv, Israel |
| Email: | [email protected] |
| Live Chat: | Yes |
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
Smith AI is a better alternative to D-ID
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to D-ID
Compare D-ID Product Suite vs Smith AI
If you are looking to invest in either D-ID or Smith AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Creative Reality™ Studio
- AI Agents
- Mobile App
- API
- Chat.D-ID
- Virtual Receptionists
- Outreach Campaigns
- Webchat
D-ID vs Smith AI Pricing
Compare D-ID vs Smith AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Trail | 0 | 0 |
| Build | $18 | $14.40 |
| Launch | $50 | $35 |
| Scale | $198 | $138.60 |
| Enterprise |
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
D-ID vs Smith AI Features Comparison
A side-by-side comparison of D-ID vs Smith AI features
D-ID Features |
Smith AI Features |
|---|---|
Personalized VideosInfuse your communications and L&D videos with a personalized, human touch, easily scaling to meet diverse needs. |
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Fast & Cost-efficientQuickly transform training materials, documents, or audio into engaging video content with minimal effort. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
At the Touch of a ButtonEffortlessly create diverse training and learning content with just a single click. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Scale from AnywhereLocalize and scale your marketing and educational content seamlessly across different regions and languages. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
All in One PlaceEasily make revisions and updates to your videos without additional production steps. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Instant Explainer VideosProduce affordable, high-quality explainer videos without the need for costly production teams. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
|
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
|
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
|
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
|
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
|
Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
|
Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
D-ID vs Smith AI Use Cases
Most apps in this space have similar use cases but you can compare D-ID vs Smith AI use cases if you were looking for something unique.
D-ID Use Cases |
Smith AI Use Cases |
|---|---|
Enhanced Customer ExperienceDeploy D-ID’s photorealistic digital humans as virtual assistants to transform customer service interactions into engaging and satisfying experiences. |
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Corporate Communications and TrainingD-ID revolutionizes corporate training and internal communications by transforming text and audio into captivating AI-powered video content, streamlining message delivery without extensive resources. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
E-commerceIntegrate D-ID’s lifelike digital agents into your online store to offer real-time, personalized shopping assistance, enhancing customer engagement and boosting sales. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Marketing and SalesUtilize D-ID to create digital sales agents, pioneering interactive marketing and lead generation strategies that captivate potential customers and foster brand loyalty. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Accessibility Across LanguagesWith the capability to communicate in over 120 languages, D-ID’s digital humans are perfect for businesses aiming to expand globally and provide multilingual support. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
D-ID vs Smith AI Clients
See which companies trust D-ID & Smith AI for all their generative AI needs.
No client information.
D-ID vs Smith AI Reviews
See how D-ID vs Smith AI stack up by what users think of them.
"Friends, D-ID - Excellent service!"
I have created hundreds of hyper-realistic Avatars in D-ID, which were previously sketched in MJ and they have been a huge success!In D-ID everything is done perfectly and brilliantly. A simple and understandable interface even for a 3-year-old child. Uploading pictures and audio files - instant. Video generation is instant!In 30 minutes, I created more than 40 ready-made animated videos and have been continuing to do this for more than 2 months.
"D-ID; Artificial intelligence to the next level!"
The Image to video feature is the most loved feature of D-ID studio, means you just have to upload your pic and enter the text you want to talk D-ID studio will automatically genrates the stunning results
"D-ID Usage"
Ability to upload other JPG and MP3 files to create avitars
Absolutely Avoid Theifs
Absolutely, totally avoid it unless you want to use it for fun. Its a real shame its a good platform and works well but their Idea of business and steeling is unacceptable. Your first few videos will be great after thet you wil get no support and be held to ransome to continue.
On their website
On their website, they only say that in the Advance package you can remove/replace the watermark with your own. What they don't say is that you need to be a developer to do this
Utter tripe
Utter tripe. An error happened when I created a video and it said to resubmit the data. Not only did it resubmit the data but charged me for multiple times for their system error. I did contact support who stated they would resolve the error and refund the charges - unfortunately, the did not and no longer respond to emails. I will be contacting bank to enter a chargeback
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
