Bland.AI
Bland is an advanced platform for AI phone calling. Easily send or receive phone calls with a programmable voice agent.
Loman AI
Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
About Bland.AI
Bland is an AI phone calling platform that leverages its API to seamlessly send and receive AI phone calls using a programmable voice agent.
With less than 10 lines of code, users can send their first AI phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.
Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.
Bland supports various use cases, including AI IVR, AI Answering Service, AI Receptionist, and AI Telemarketing,, making it versatile for businesses. It maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.
| Website: | https://www.bland.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Brian Bell |
| CEO: | Brian Bell |
| Address: | Mountain View, California, USA |
| Email: | [email protected] |
| Live Chat: | No |
About Loman AI
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
| Website: | https://www.loman.ai/ |
|---|---|
| Founded in: | 2011 |
| Address: | Austin, Texas, USA |
| Phone: | (805) 550-5042 |
| Email: | [email protected] |
| Live Chat: | No |
Bland.AI is a better alternative to Loman AI
We've compared price, features, voice samples, and more, and Bland.AI is a better alternative to Loman AI
Compare Bland.AI Product Suite vs Loman AI
If you are looking to invest in either Bland.AI or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Bland.AI vs Loman AI Pricing
Compare Bland.AI vs Loman AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Get Started | $0.94 per min | |
| Enterprise | Contact Support |
Bland.AI vs Loman AI Features Comparison
A side-by-side comparison of Bland.AI vs Loman AI features
Bland.AI Features |
Loman AI Features |
|---|---|
Sub-Second LatencyBland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality |
24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
Human-Like VoiceUtilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Live Call TransfersThe system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Context AwarenessBland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
Integration CapabilitiesThe platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
Scalability and PerformanceBland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
Personalization OptionsBusinesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
Real-Time Data InjectionThe platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction |
ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
Bland.AI vs Loman AI Use Cases
Most apps in this space have similar use cases but you can compare Bland.AI vs Loman AI use cases if you were looking for something unique.
Bland.AI Use Cases |
Loman AI Use Cases |
|---|---|
Customer SupportHandling high volumes of customer inquiries and support requests can be challenging and resource-intensive. |
Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
Appointment SchedulingBusinesses need an efficient way to manage appointment bookings, cancellations, and rescheduling. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Lead Qualification and SalesSales teams require a streamlined process to qualify leads and follow up on sales inquiries. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Order Processing and TrackingCustomers frequently inquire about order status, shipping details, and returns. |
Catering RequestsHandling complex catering orders and inquiries. |
Multi-Language SupportBusinesses serving a diverse customer base need to handle inquiries in multiple languages. |
24/7 Customer SupportProviding customer support outside of regular business hours |
Interactive Voice Response (IVR) ReplacementTraditional IVR systems can be frustrating for customers due to rigid menus and long wait times. |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
Survey and Feedback CollectionGathering customer feedback and conducting surveys can be time-consuming. |
Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
Emergency Notifications and AlertsTimely dissemination of critical information during emergencies is crucial for businesses. |
Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
Bland.AI vs Loman AI Reviews
See how Bland.AI vs Loman AI stack up by what users think of them.
Support client inexistant.
Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.
Loman AI not reviewed yet.
