Answering Legal
Answering Legal delivers the highest quality 24/7 answering service for attorneys. Trusted by thousands of law firms and backed by over 300 five-star testimonials!
No agent sample available
Voiceplug AI
Voiceplug AI empower businesses to lead in Voice Commerce with custom Voice AI solutions, allowing customers to use natural voice as the preferred interface.
About Answering Legal
Answering Legal offers top-notch 24/7 answering services for attorneys, trusted by thousands of law firms and boasting over 300 five-star testimonials.
| Website: | https://www.answeringlegal.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Robert Shatles, Alyssa Accard |
| CEO: | Robert Shatles |
| Address: | Nesconset, New York, USA |
| Phone: | (631) 268-3333 |
| Email: | [email protected] |
| Live Chat: | No |
About Voiceplug AI
VOICEplug.ai empowers businesses to lead in Voice Commerce by providing custom Voice AI solutions, enabling their customers to use natural voice as the preferred interface. Our offerings include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing features, allowing seamless automation and enhancing customer interactions.
| Website: | https://voiceplug.ai/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Shweta Ruparel, Jay Ruparel, Randy Chin, Dr. Mark Allen |
| CEO: | Jay Ruparel |
| Address: | Palo Alto , California, USA |
| Phone: | 1 (650) 918-6100 |
| Email: | [email protected] |
| Live Chat: | No |
Answering Legal is a better alternative to Voiceplug AI
We've compared price, features, voice samples, and more, and Answering Legal is a better alternative to Voiceplug AI
Compare Answering Legal Product Suite vs Voiceplug AI
If you are looking to invest in either Answering Legal or Voiceplug AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- VOICEplug Phone AI
- VOICEplug Drive-Thru AI
- VOICEplug Web & Mobile AI
Answering Legal vs Voiceplug AI Pricing
Compare Answering Legal vs Voiceplug AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Answering Legal vs Voiceplug AI Features Comparison
A side-by-side comparison of Answering Legal vs Voiceplug AI features
Answering Legal Features |
Voiceplug AI Features |
|---|---|
24/7 Live AnsweringThe service ensures that every call to your law firm is answered by a real person, no matter the time of day, providing continuous availability to capture new clients and manage ongoing cases effectively. |
Natural Language OrderingVoiceplug.ai enables customers to place orders using natural language conversations, creating a seamless and interactive ordering experience across phone, web, mobile, drive-thru, and kiosk systems |
Customizable Legal IntakeAnswering Legal provides full legal intake services, allowing for detailed collection of caller information that is crucial for new client onboarding. Law firms can customize every question on their legal intake to ensure all necessary details are gathered. |
24/7 AvailabilityThe AI agent provides round-the-clock service, ensuring that customer calls and orders are managed at any time, reducing missed opportunities and improving customer satisfaction |
Live Call TransferringIf a lawyer is available to take a call, the virtual receptionist at Answering Legal will announce the caller and transfer them directly, facilitating immediate communication when needed. |
Multichannel IntegrationVoiceplug.ai integrates with various ordering systems including phones, web, mobile apps, call centers, and drive-thrus, offering a unified and flexible solution for different customer touchpoints |
Message TakingWhen attorneys are unavailable, the receptionists take detailed messages, ensuring that all relevant information is captured for later follow-up. |
Reduced Labor CostsBy automating the order-taking process, Voiceplug.ai significantly reduces the need for human staff, lowering operational costs and allowing employees to focus on higher-value tasks |
Appointment SchedulingThe service includes scheduling appointments directly on the law firm’s calendar, enhancing the organization and efficiency of managing client meetings. |
Error ReductionThe AI system captures order details accurately, minimizing communication errors that can occur with human order-taking, and improving overall order accuracy and customer satisfaction |
Bilingual ReceptionistsTo accommodate a diverse clientele, Answering Legal offers bilingual answering services, ensuring that Spanish-speaking clients are fully supported. |
Upselling and Cross-SellingVoiceplug.ai is designed to upsell and cross-sell products during the order process, increasing average order value and driving additional revenue opportunities |
Integrated Software SolutionsAnswering Legal can integrate with a law firm's existing CRM systems, allowing for automated sorting of call information and seamless workflow automation. This integration extends to setting up custom triggers based on the firm's specific operational needs. |
ScalabilityThe platform can handle multiple orders simultaneously, making it easy for businesses to scale their operations to meet increased demand without additional staffing |
Accessibility FeaturesVoiceplug.ai enhances accessibility by supporting voice commands and interactions, making it easier for customers, including those with disabilities, to place orders and interact with the business |
|
Silent Ordering OptionFor environments where customers need to place orders discreetly, Voiceplug.ai offers a silent ordering feature that allows for text-based inputs while maintaining the convenience of voice ordering |
|
Enhanced Customer ExperienceThe AI provides a personalized and efficient ordering experience, leading to higher customer satisfaction and repeat business. It also helps bridge language barriers, ensuring inclusivity and accessibility for a diverse customer base |
Answering Legal vs Voiceplug AI Use Cases
Most apps in this space have similar use cases but you can compare Answering Legal vs Voiceplug AI use cases if you were looking for something unique.
Answering Legal Use Cases |
Voiceplug AI Use Cases |
|---|---|
24/7 Client ReceptionLaw firms utilize Answering Legal to ensure that every call is answered day or night, capturing every potential client opportunity and providing immediate responses to current clients, crucial for urgent legal matters. |
Phone OrderingHandling high volumes of phone orders efficiently. |
Lead Capture and Client IntakeThe service excels in capturing leads through detailed legal intake processes. Receptionists collect comprehensive client information during initial calls, which is essential for preparing attorneys for follow-up and case evaluation. |
Drive-Thru OrderingEnhancing the drive-thru experience by reducing wait times and improving order accuracy. |
Appointment SchedulingAnswering Legal aids law firms by scheduling client meetings directly into attorneys' calendars. This helps in managing attorneys’ schedules more efficiently, ensuring that they can focus on their legal work without administrative distractions. |
Web and Mobile OrderingProviding a seamless ordering experience on restaurant websites and mobile apps. |
Message Taking and Call PatchingWhen attorneys are unavailable, Answering Legal's receptionists take detailed messages or patch calls through to attorneys when they become available, ensuring no critical information is missed. |
Reducing Labor CostsAddressing labor shortages and reducing staffing costs. |
Bilingual SupportCatering to a diverse clientele, Answering Legal offers bilingual support, ensuring that non-English speaking clients receive the same level of care and professionalism, which is particularly valuable in communities with significant Spanish-speaking populations. |
Upselling and Cross-SellingIncreasing average order value through strategic product recommendations. |
Customized Call HandlingLaw firms can customize how calls are handled based on their specific needs, from the greeting used by receptionists to the questions asked during legal intakes, making the service highly adaptable to different legal specializations and client management styles. |
Handling Multiple Orders SimultaneouslyManaging peak times and high order volumes. |
Enhanced Customer ExperienceImproving customer satisfaction with personalized interactions and faster service. |
|
Silent OrderingAllowing customers to place orders discreetly in quiet environments. |
|
AccessibilityMaking ordering accessible to all customers, including those with disabilities. |
|
Reducing Communication ErrorsEnsuring order accuracy by minimizing human errors during order taking. |
Answering Legal vs Voiceplug AI Reviews
See how Answering Legal vs Voiceplug AI stack up by what users think of them.
I have used the services of Answering…
I have used the services of Answering Legal for about three years now. With 24/7 service and instant notifications by text and email, I never miss a call. Both colleagues and clients have complimented me about "the nice lady who answers your phone." With no contract, their billing and charges are completely transparent. I cannot speak too highly of their services.
I LOVE Answering Legal
I LOVE Answering Legal. They get the information that I need accurately, politely and without delay. They forward calls to me and when I am available, wherever I am, I can speak with a potential client. Best of all, I know my clients appreciate the 24/7 availability!
Answering Legal has been a great…
Answering Legal has been a great service provider. Calls are promptly directed to my cell and clients are easily "patched in". If I am unable to answer the call, the service sends both an email and text with all needed information. The folks answering the calls are polite and well spoken. Happy with this service!
Voiceplug AI not reviewed yet.
