Answering Legal
Answering Legal delivers the highest quality 24/7 answering service for attorneys. Trusted by thousands of law firms and backed by over 300 five-star testimonials!
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My AI Front Desk
My AI Front Desk is a virtual receptionist software that automates phone scheduling and Q&A, allowing customers to text, call, and ask complex questions.
About Answering Legal
Answering Legal offers top-notch 24/7 answering services for attorneys, trusted by thousands of law firms and boasting over 300 five-star testimonials.
| Website: | https://www.answeringlegal.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Robert Shatles, Alyssa Accard |
| CEO: | Robert Shatles |
| Address: | Nesconset, New York, USA |
| Phone: | (631) 268-3333 |
| Email: | [email protected] |
| Live Chat: | No |
About My AI Front Desk
My AI Front Desk offers a 24/7 AI phone call receptionist, ensuring businesses never miss a call again. This AI-powered service allows businesses to pick up the phone, schedule appointments, and answer questions even after business hours, providing seamless customer support around the clock.
Designed as an AI receptionist that never sleeps, My AI Front Desk captures calls and appointments 24/7. Businesses can choose to forward all calls or just missed calls to this intelligent receptionist. Tailored to understand everything about the business and its services, the AI receptionist can easily answer complex questions from callers.
Additionally, the AI receptionist can send texts and schedule appointments during conversations. For instance, if a caller requests an appointment, the receptionist can text them a custom link, such as a Calendly link for general bookings, a Vagaro link for salon/spa bookings, or a Booksy link for wellness bookings.
Building and tweaking the AI receptionist is remarkably simple, taking just five minutes to create, purchase, and publish. Businesses can update the receptionist’s knowledge base or greeting phrase anytime, ensuring it remains current and effective.
Advanced analytics provide businesses with insights into call transcripts, text history, and voicemails directly from the admin dashboard. Phone numbers of callers can be exported for targeted promotions. The AI receptionist can handle unlimited calls, even in parallel, ensuring no opportunity is missed.
Creating the AI receptionist involves inputting details about the business, services, and booking portals. Once set up, businesses can forward their existing phone number to the new AI receptionist, viewing inbound leads, voicemails, and analytics through the admin dashboard. Modifications can be made anytime, allowing businesses to update information such as temporary sales or business hours promptly.
The AI Answering Service also functions as an AI IVR, routing calls to different departments or handling customer queries automatically. It can even be used for AI Telemarketing, helping businesses reach potential clients efficiently.
| Website: | https://www.myaifrontdesk.com/ |
|---|---|
| Founded in: | 2023 |
| Email: | [email protected] |
| Live Chat: | Yes |
Answering Legal is a better alternative to My AI Front Desk
We've compared price, features, voice samples, and more, and Answering Legal is a better alternative to My AI Front Desk
Compare Answering Legal Product Suite vs My AI Front Desk
If you are looking to invest in either Answering Legal or My AI Front Desk and are planning to scale, then it’s important to know who provides a comprehensive product suite.
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Answering Legal vs My AI Front Desk Pricing
Compare Answering Legal vs My AI Front Desk subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Small Business Plan | $65 | |
| Advanced Integration Plan | Contact Support |
Answering Legal vs My AI Front Desk Features Comparison
A side-by-side comparison of Answering Legal vs My AI Front Desk features
Answering Legal Features |
My AI Front Desk Features |
|---|---|
24/7 Live AnsweringThe service ensures that every call to your law firm is answered by a real person, no matter the time of day, providing continuous availability to capture new clients and manage ongoing cases effectively. |
24/7 AvailabilityThe AI receptionist operates around the clock, ensuring no call goes unanswered, handling business inquiries, bookings, and cancellations even after business hours |
Customizable Legal IntakeAnswering Legal provides full legal intake services, allowing for detailed collection of caller information that is crucial for new client onboarding. Law firms can customize every question on their legal intake to ensure all necessary details are gathered. |
Automated SchedulingIntegrates with popular scheduling tools like Vagaro and Calendly to automate appointment bookings, modifications, and cancellations seamlessly |
Live Call TransferringIf a lawyer is available to take a call, the virtual receptionist at Answering Legal will announce the caller and transfer them directly, facilitating immediate communication when needed. |
Text and Call HandlingCustomers can interact with the AI via text or call, asking complex questions and receiving immediate responses, mimicking a human receptionist's capabilities |
Message TakingWhen attorneys are unavailable, the receptionists take detailed messages, ensuring that all relevant information is captured for later follow-up. |
Customizable WorkflowsOffers advanced workflows for texting, call transferring, and intake forms, allowing the AI to perform complex tasks based on predefined scenarios. This feature helps in managing various customer interactions efficiently |
Appointment SchedulingThe service includes scheduling appointments directly on the law firm’s calendar, enhancing the organization and efficiency of managing client meetings. |
Intelligent Call RoutingThe AI can intelligently transfer calls to the appropriate department based on the caller’s needs, such as billing, technical support, or sales inquiries, ensuring specialized assistance |
Bilingual ReceptionistsTo accommodate a diverse clientele, Answering Legal offers bilingual answering services, ensuring that Spanish-speaking clients are fully supported. |
Bilingual SupportSupports multiple languages, allowing the receptionist to interact with a diverse customer base and providing an inclusive customer service experience |
Integrated Software SolutionsAnswering Legal can integrate with a law firm's existing CRM systems, allowing for automated sorting of call information and seamless workflow automation. This integration extends to setting up custom triggers based on the firm's specific operational needs. |
Real-Time Notifications and AnalyticsProvides instant notifications for missed calls and voicemails, along with detailed analytics in the admin dashboard. This helps businesses keep track of customer interactions and improve service quality |
Easy Setup and ModificationBusinesses can set up their AI receptionist in less than five minutes and modify its greeting, knowledge base, and workflows anytime, ensuring the system remains up-to-date with business needs |
Answering Legal vs My AI Front Desk Use Cases
Most apps in this space have similar use cases but you can compare Answering Legal vs My AI Front Desk use cases if you were looking for something unique.
Answering Legal Use Cases |
My AI Front Desk Use Cases |
|---|---|
24/7 Client ReceptionLaw firms utilize Answering Legal to ensure that every call is answered day or night, capturing every potential client opportunity and providing immediate responses to current clients, crucial for urgent legal matters. |
24/7 Customer SupportProviding continuous customer support to handle inquiries and service requests outside of regular business hours. |
Lead Capture and Client IntakeThe service excels in capturing leads through detailed legal intake processes. Receptionists collect comprehensive client information during initial calls, which is essential for preparing attorneys for follow-up and case evaluation. |
Appointment SchedulingAutomating the scheduling process for appointments, reducing the workload on human staff. |
Appointment SchedulingAnswering Legal aids law firms by scheduling client meetings directly into attorneys' calendars. This helps in managing attorneys’ schedules more efficiently, ensuring that they can focus on their legal work without administrative distractions. |
Lead Generation and QualificationCapturing and qualifying leads through initial interactions without requiring human intervention. |
Message Taking and Call PatchingWhen attorneys are unavailable, Answering Legal's receptionists take detailed messages or patch calls through to attorneys when they become available, ensuring no critical information is missed. |
Handling Common InquiriesResponding to frequently asked questions and providing information about services, hours, and locations. |
Bilingual SupportCatering to a diverse clientele, Answering Legal offers bilingual support, ensuring that non-English speaking clients receive the same level of care and professionalism, which is particularly valuable in communities with significant Spanish-speaking populations. |
Call Routing and TransfersDirecting calls to the appropriate departments or individuals within an organization based on the caller's needs. |
Customized Call HandlingLaw firms can customize how calls are handled based on their specific needs, from the greeting used by receptionists to the questions asked during legal intakes, making the service highly adaptable to different legal specializations and client management styles. |
Texting WorkflowsAutomating the sending of text messages for appointment confirmations, reminders, and information sharing. |
Multilingual SupportServing a diverse customer base by providing support in multiple languages. |
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Real-Time Notifications and AnalyticsKeeping track of customer interactions and analyzing call data for insights and improvements. |
Answering Legal vs My AI Front Desk Reviews
See how Answering Legal vs My AI Front Desk stack up by what users think of them.
I have used the services of Answering…
I have used the services of Answering Legal for about three years now. With 24/7 service and instant notifications by text and email, I never miss a call. Both colleagues and clients have complimented me about "the nice lady who answers your phone." With no contract, their billing and charges are completely transparent. I cannot speak too highly of their services.
I LOVE Answering Legal
I LOVE Answering Legal. They get the information that I need accurately, politely and without delay. They forward calls to me and when I am available, wherever I am, I can speak with a potential client. Best of all, I know my clients appreciate the 24/7 availability!
Answering Legal has been a great…
Answering Legal has been a great service provider. Calls are promptly directed to my cell and clients are easily "patched in". If I am unable to answer the call, the service sends both an email and text with all needed information. The folks answering the calls are polite and well spoken. Happy with this service!
My AI Front Desk not reviewed yet.
