AnswerConnect
AnswerConnect provides dedicated customer experience specialists who are well-trained to handle all your phone calls and website chats.
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About AnswerConnect
AnswerConnect employs highly-trained customer experience specialists who will manage all your phone calls and website chats from their distraction-free home offices.
The answer lies in connecting. Keep your business human with 24/7 live answering services from Pledge People, not bots.
Pledge People is dedicated to maintaining the human touch in business interactions. Their approach ensures that businesses are always available, capturing every lead and never missing an opportunity when clients call. With no voicemail or automated voices, they help businesses win more clients by providing real human interactions.
Their services ensure that businesses are never closed, allowing work from home, the office, or anywhere. Pledge People recognizes returning callers, offering a personalized experience every time. They also manage calls effectively, ensuring that businesses can focus on important meetings or tasks without missing important calls.
| Website: | https://www.answerconnect.com/ |
|---|---|
| Founded in: | 2002 |
| Founder: | Natalie Ruiz |
| CEO: | Natalie Ruiz |
| Address: | Portland, Oregon, USA |
| Phone: | 800-700-8888 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
AnswerConnect is a better alternative to EVE Calls
We've compared price, features, voice samples, and more, and AnswerConnect is a better alternative to EVE Calls
Compare AnswerConnect Product Suite vs EVE Calls
If you are looking to invest in either AnswerConnect or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Small Business Answering Service
- Virtual Receptionist
- After Hours Answering
- 24/7 Live Answering
- Bilingual Services
- Call Forwarding
- Customer Support Center & Specialists Services
- Small Business Virtual Receptionist Services
- Inbound Sales
- Call Routing & Transfer
- AI Agent
AnswerConnect vs EVE Calls Pricing
Compare AnswerConnect vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
AnswerConnect vs EVE Calls Features Comparison
A side-by-side comparison of AnswerConnect vs EVE Calls features
AnswerConnect Features |
EVE Calls Features |
|---|---|
24/7 Live AnsweringThis service ensures that all calls are answered by professional receptionists, regardless of the time or day, enhancing customer service and ensuring no opportunities are missed |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Custom Call HandlingBusinesses can tailor how calls are handled, including custom greetings, call routing, and scheduling, to ensure that each call is managed according to specific business needs. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Lead Qualification and Appointment BookingVirtual receptionists help qualify leads and can book appointments directly, streamlining the sales process and enhancing lead management. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Bilingual ServiceAnswerConnect offers services in multiple languages, which is essential for businesses serving a diverse customer base. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Mobile App IntegrationThe AnswerConnect app allows businesses to manage their account details, view call histories, and interact with their team and clients from anywhere, providing flexibility and ease of management. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Live Chat SupportBeyond phone calls, AnswerConnect provides live chat services, helping businesses engage with online visitors in real-time, which can significantly boost conversion rates. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
|
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
|
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
|
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
AnswerConnect vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare AnswerConnect vs EVE Calls use cases if you were looking for something unique.
AnswerConnect Use Cases |
EVE Calls Use Cases |
|---|---|
24/7 Live Answering ServicesThis is ideal for businesses that need round-the-clock customer support but cannot afford or do not need a full-time, in-house team. AnswerConnect ensures that every call is answered, improving customer satisfaction and capturing every potential business opportunity, even after hours |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Virtual Receptionist ServicesBusinesses can use AnswerConnect to manage incoming calls, schedule appointments, and even process orders. This service is especially beneficial for small businesses and professional services like law firms or healthcare providers that need to maintain a professional image and efficient customer service without the overhead of additional staff |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Lead Generation and QualificationAnswerConnect helps businesses qualify incoming leads through tailored interactions. This ensures that only potential leads that meet specific criteria are forwarded, optimizing the sales process and improving conversion rates |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Appointment SchedulingUtilizing integrated calendar and scheduling tools, AnswerConnect can handle all aspects of appointment bookings, confirmations, and rescheduling. This helps businesses streamline their operations and ensures that they can focus on service delivery rather than administrative tasks |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Bilingual Customer SupportFor businesses serving a diverse client base, AnswerConnect offers bilingual services to cater to non-English speaking customers, broadening the market reach and enhancing customer engagement |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
CRM Integration and Call Data Management:AnswerConnect integrates with existing CRM systems, allowing businesses to keep track of customer interactions and ensure data consistency across platforms. This integration aids in maintaining a holistic view of customer engagements and supports personalized marketing strategies |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
|
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
|
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
|
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
AnswerConnect vs EVE Calls Clients
See which companies trust AnswerConnect & EVE Calls for all their generative AI needs.
No client information.
AnswerConnect vs EVE Calls Reviews
See how AnswerConnect vs EVE Calls stack up by what users think of them.
Customer experience
Thier availability at all times on multiple channels like phones and emails. they are very organized
Exemplary customer service that goes extra mile
Exceptional customer service and consistently prompt response to inquiries.
Client Assistance I received today was outstanding
Client Assistance I received today was very helpful and a quick response. Appreciated the patience shown to me as I'm a little behind on the technology side. Very kind and professional the entire call, fully answering all my questions.
Very Expensive!
Very Expensive! If you do not monitor your usage. You will pay dearly. I was set up to pay $350.00 per month for 200 minutes.After 1 week that was exceeded. To my suprise i was being billed hundreds of dollars additional on a daily basis. I would expect for the large overages i would have been called. It wasnt until after they charged me $2100.00 that they mentioned another plan that would include more minutes.It was not made clear to me that charges would just pile up. some calls had a 16 + minute duration? No one is working on this with me. It's impossible to figure out the charges! I was told to pretty much just deal with it.
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
